Key Relationship Manager

JOB DESCRIPTION BANCA CHANNEL | LIFE INSURANCE

Position: Relationship Manager / Branch Relationship Manager
Channel: Bancassurance
Industry: Life Insurance

Key Responsibilities

• Manage and develop relationships with bank branches and bank officials for life insurance business generation.
• Work closely with Branch Managers, Relationship Managers, Sales Officers and other bank staff to generate insurance leads.
• Generate life insurance business through the bank's existing customer base.
• Achieve assigned monthly, quarterly and annual business targets.
• Conduct regular branch visits and maintain strong relationships with key bank stakeholders.
• Identify customer needs and recommend suitable life insurance products through need-based selling.
• Follow up on leads generated by the bank and ensure effective conversion.
• Support bank staff with product knowledge, sales presentations and customer handling.
• Conduct regular training and product briefing sessions for bank employees.
• Track branch-wise performance, leads, conversions and business achievement.
• Maintain regular MIS and sales reports and share performance updates with management.
• Follow up on pending proposals, medicals, underwriting and policy issuance.
• Coordinate with internal operations and underwriting teams to ensure smooth policy processing.
• Drive renewal collections, persistency and customer retention through regular follow-up.
• Identify lapse-risk policies and coordinate with the bank/sales team for renewal and retention.
• Ensure compliance with company policies, KYC requirements and applicable regulatory guidelines.
• Develop strong relationships with customers and bank teams to increase cross-selling and repeat business.

Key Performance Areas

• New Business / APE Achievement
• Bank Branch Activation
• Lead Generation & Conversion
• Branch Relationship Management
• Customer Acquisition
• Renewal Collections
• Persistency & Retention
• Cross-Selling
• MIS & Reporting
• Compliance & Process Adherence

Candidate Profile

• Graduate in any discipline.
• 1–5 years of experience in Life Insurance / Bancassurance / BFSI sales.
• Experience in Banca Channel will be preferred.
• Candidates from Life Insurance, General Insurance, Health Insurance, Banking or other BFSI sales backgrounds may be considered.
• Strong relationship management and sales skills.
• Good communication and negotiation skills.
• Target-oriented and comfortable with branch visits.
• Good understanding of insurance products and sales processes.

Location: [Mention Location]
CTC: [Mention CTC]
Experience: [Mention Experience]
Employment Type: Full-time