Key Worker

CERT was set up in 2014 to provide intensive, bespoke packages of care to service users in their own homes, as an alternative to being in locked rehabilitation, out of city hospital placements. The team works with service users with mental health problems, personality disorders and/or learning disabilities to support them to move from hospital into their own tenancies. Referrals are primarily received from inpatient acute and rehabilitation services.

Service users are supported by a full multi-disciplinary team with the aim of enabling them to live independent and fulfilled lives. The team provides intensive quality interventions between 8am and 8pm, 7 days a week.

As a Key Worker you will be responsible for managing a small, but intensive caseload of service users and supervising a mini team of recovery workers. You will also be expected to provide leadership and coordination to the team on a day to day basis.

The successful candidate will have extensive experience of working with people in both hospital and community settings with a variety of complex needs and will be able to demonstrate a high level of skill working as an autonomous practitioner and within a team. You will also be able to demonstrate recovery in practice and positive risk taking. A professional qualification is essential with current registration.

The successful candidate will contribute to the on-going development of the service and assist the MDT in identifying new referrals to the service.

The post holder will work within a multi disciplinary team to work with people to identify their own recovery goals and take back control of their own lives in order to live as independently as possible. As a Band 6 Key Worker within the team you will be responsible for the care coordination of a small number of people and the organisation and supervision of a mini team of recovery workers.

You will also be responsible for coordinating the day and responding to crises where necessary, delegating tasks to colleagues.

As a member of a continually developing service the post holder will have the opportunity to contribute to the development of the team.

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Clinical

Demonstrate a thorough and impassioned understanding of Recovery

Evidence the implementation of Recovery Focussed practice

Responsible for the collaborative assessment, planning and delivery of recovery focussed goals including developing strategies in regard to positive risk taking

Responsible for coordinating crisis management

Ensure delivery of recovery focused interventions which include the provision of recovery based activity.

Encourage creativity in recovery planning within the processes of the Mental Health Case Framework

Undertake assessments of people referred to the services

Coordinate in-reach to referring services to identify early goals and relationship building

Develop graded approaches to discharge from hospital in conjunction with existing Multi-Disciplinary Teams

Build positive collaborative recovery relationships within professional boundaries

Deliver quality interventions appropriate to recovery needs using Psycho-social Interventions/Cognitive Behavioural Therapy informed practice.

Monitor and evaluate risk through the use of tools such as the Detailed Risk Assessment and Management Plan (DRAM)

Creation of relapse prevention plans which identify early warning signs and triggers to ensure timely and proactive response

Complete relevant assessment tools and outcome measures including clustering

Be actively involved in clinical review including Multi-Disciplinary Team meetings

Complete carers assessments and support families, referring to family intervention services where appropriate

Complete referrals to social care.

Follow policy and procedure to ensure safe storage of medication (nursing).

Administer and monitor medication prescribed to people providing information and advice (nursing).

Education & Training

Undertake mandatory and appropriate training relevant to your role

Identify own training and developmental needs

Provide cascade learning of recovery focused practice and other expertise skills such as psycho social interventions

Assist in the delivery of training in areas of personal experience and interest

Prepare reflections of positive working or difficult situations

Supervision

Supervise recovery workers according to activities and duties identified within recovery plans, these could include the following:

o Identify their own goals to improve their quality of life

o Express their needs and wishes

o Emotional needs

o Locate appropriate accommodation

o Ensure that accommodation is appropriately furnished and personalised.

o Apply for benefits

o Develop skills in order to attain and maintain independence

o Activities of daily living

o Maintain their personal hygiene and physical health.

o Actively engage in health promotion

o Vocational and educational aspirations

o Engage in meaningful and enjoyable activity

o Attend appointments

o To structure their time positively

o Initiate, maintain and strengthen familial and social relationships

o Increase self confidence

o Embrace new opportunities

o Plan future recovery goals

Participate in and facilitate annual performance development reviews

Participate in and facilitate regular individual and group supervision

Provide immediate support and de-brief as a consequence of untoward or difficult circumstances.

Act as a mentor to students

Governance

Ensure that up to date electronic records and activity data are maintained in accordance with professional and trust standards and provide specialist reports.

To keep accurately and timely record of each contact on Insight

Complete outcome measures as required

Respect the individuality, values, cultural and religious diversity of people and contribute to the provision of a service sensitive to these needs.

Ensure performance targets and standards are met

Complete clinical outcome measures are completes as required.

Adhere to professional codes of conduct, professional standards and ethics and comply with local and national

Management and Leadership

Coordinate and manage the working day addressing issues as they arise

Provide a high level of leadership to recovery workers

Ensure that recovery underpins every aspect of the team

Support the team manager in the completion of rotas

Manage and allocate work within mini-teams

Contribute to the induction and training of staff and students

Support the management team to monitor training/supervision undertaken