Keyholder

Founded in 1989, we are an Edinburgh-based brand redefining everyday luxury through timeless design and considered craftsmanship.

With stores across the UK and a reputation worldwide, our success is built on the passion of our people and a culture that values expertise, collaboration and a shared commitment to excellence.

Kiltane is also proud to be a Living Wage Employer. We are looking for someone who is available 5 days on a rota of 7 days per week.

This is an exciting time for a Luxury Retail Keyholder to join our team and grow with us to be a part of something truly exceptional.

About the job

We are recruiting a full-time Keyholder for our Kiltane store in London, Covent Garden.

As a keyholder, you will join our team sharing a passion for Kiltane and striving to provide excellent customer service to all customers.

About you:

• Previous experience in a luxury retail environment (beneficial)
• Speaks Mandarin, Cantonese or Korean (beneficial)
• Able to work well with others & approach others easily
• Dedication to provide high standard of customer service
• Excellent communication skills
• Ability to work in a fast-paced environment
• Daily cash-up
• Managing the opening and closing of the store
• Able to prioritise and multitask well in a busy environment

Key Responsibilities:

• Providing excellent customer service
• Processing payments and returns
• Ensuring the shop floor is fully stocked and well presented
• Accepting and cross-checking daily deliveries
• Maintain knowledge of all out products and textiles

We Offer:

• Permanent employment (subject to 3 months’ probation period
• 28 days annual leave and 1 public holiday (25th December)
• Employee discount
• Staff training

Unfortunately due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.