Kidstuff Store Team Leader

Kidstuff educational toy stores - unwrapping our first Perth location!

Kidstuff was established in 1969 expanding to over 60 stores with more on the way. After overwhelming demand from Perth families Kidstuff will be finally arriving at Karrinyup Shopping Centre very soon!

You'll unpack the first delivery, set the floor up, and meet the first valued customers who come through the door. Be part of it from the start.

Store Team Leader

Some retailers might call this job "Store Manager", but we see things differently.

We want you focussed on your beautiful store, running a tight team and engaging with our loyal customers. Sales focussed, operationally aware.

The priorities: your team, your customers, and a store you can be proud of.

About Kidstuff

We're a specialty toy retailer with over 60 stores and our webstore. Our stores are where a grandparent finds the right birthday present and kids find their new favourite thing. It's a rewarding way to spend your working day.

What the job involves

• Looking after customers and showing the team how it's done. You'll know the range well enough to find the right present for everyone.
• Running the shift. Handing out the jobs, keeping things moving, coaching as you go, and making sure new starters settle in.
• Opening and closing. You'll have the keys and the codes, and we trust you with them.
• Handling the cash properly. Registers, refunds and exchanges, till reconciliation and the daily banking and report, done accurately every day.
• Keeping the store looking good. Deliveries out fast, shelves full and ticketed, displays set to a plan
• Working through the daily task list in our store ops app, and actioning tasks as and when asked
• Telling us what's going on. What customers are asking for, what isn't working, and anything that needs fixing.
• Taking instruction and completing what is needed together with your Area Manager.

About you

You'd rather be on the floor than in the office. You notice when a shift is getting away from you and you sort it out. And you like sending people home happy, whether that's a customer who found the right present or a new starter who had a good first day.

When something's wrong you say so early instead of hoping it sorts itself out.

What we're looking for:

• Warm and energetic, and you enjoy dealing with kids and their grown-ups
• Organised, calm when it's busy, and good at coaching people
• Reliable with keys, cash and following procedures and tasks as instructed
• Happy to speak up and keep your manager in the loop
• Available across a retail roster Tuesday to Saturday

What you get

• The chance to open a new store, which is good experience and a good story
• A leadership job you can learn, enjoy and progress
• Staff discount on a great range of toys
• An Area Manager and support office who answer the phone

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To apply

Send us your resume and a cover letter about the best shift you've ever run. We're moving quickly so we have someone in place well before opening.