Kinaxis Rapid Response Professional

• Desired Skills: Kinaxis Rapid Response

• Technical Expertise:

• Kinaxis concurrent planning and a deep understanding of core supply chain concepts (Demand, Supply, S&OP).

• Phase 2 Expertise: Proven experience with or strong conceptual knowledge of advanced Kinaxis modules and functionalities. Experience with Demand.ai, Wahupa, or MEIO (Multi-Echelon Inventory Optimization) is highly desirable.

Key Deliverables:

• Successful implementation and support of core Kinaxis Demand/Supply modules.
• Strategic and technical roadmap for Phase 2 implementation.
• Effective resolution of critical incidents and reduction of service request backlogs.
• Mentorship and development of junior team members.

Roles and Responsibility

• Lead AMS & Development Teams: Lead a team of Kinaxis developers and support professionals, ensuring high-quality service delivery, timely incident resolution, and efficient change management.

• Solution Design & Architecture: Act as the technical architect for new Kinaxis implementations and enhancements. Design and develop complex solutions within the platform to meet evolving business needs.

• Phase 1 Execution (Demand/Supply): Take ownership of the technical implementation and support for core Kinaxis Demand and Supply planning modules. This includes configuring planning workbooks, custom fields, and business logic.

• Phase 2 Strategic Planning: Play a key role in the planning and execution of Phase 2 initiatives, including the integration and use of advanced AI modules like Demand.ai and Wahupa (or MEIO).

• Client Engagement: Serve as the primary technical point of contact for the client, translating business requirements into technical solutions and providing expert guidance.

• Mentorship & Training: Mentor junior team members, foster a culture of technical excellence, and stay current with the latest Kinaxis platform updates and best practices.

• Troubleshooting & Root Cause Analysis: Diagnose and resolve complex technical issues, ensuring the stability and performance of the Kinaxis application.

Documentation & Best Practices: Create and maintain comprehensive technical documentation, including design specifications, user guides, and support procedures.