Kitchen Coach (Kitchen Designer)

ROLE OVERVIEW

The Kitchen Coach turns customer ideas, frustrations and wish lists into a kitchen that works beautifully for the way they live. You will guide customers from design appointments through quotation, order and installation, making the process clear, personal, and reassuring.

This is a customer-facing role combining creative design, technical accuracy, and commercial awareness. You will create accurate layouts and quotations, explain options clearly, manage follow-ups, and work closely with installers, suppliers, and the showroom team.

WHAT SUCCESS LOOKS LIKE

• Customers feel listened to and confident in their decisions.
• Designs are attractive, practical, accurate, and within budget.
• Overcoming objections and barriers to sales achieving personal targets.
• Quotations and orders are complete, clear, and ready to progress.
• The customer journey runs smoothly, with issues identified early.
• The showroom feels welcoming, inspiring, and unmistakably KUBE.

CORE RESPONSIBILITIES

WHAT YOU WILL DO

DESIGN & CONSULTATION

• Lead customer consultations and understand lifestyle, taste, budget and timescales.
• Create accurate kitchen layouts, plans, quotations, and 3D visuals using design software.
• Recommend suitable cabinetry, finishes, handles, worktops, appliances, storage and accessories.
• Balance style, functionality, ergonomics, product availability, and installation requirements.
• Present designs clearly, respond to feedback, and check all details before order.

CUSTOMER JOURNEY & SALES

• Follow enquiries, appointments, quotations, and decisions promptly and professionally.
• Work towards agreed sales and conversion targets without pressure or guesswork.
• Coordinate measurements, technical surveys, installation information, and customer updates.
• Liaise with installers, suppliers, and colleagues to keep projects moving.
• Resolve queries constructively and support a professional handover.

PERKS AND BENEFITS

• Basic Salary £27.5k - £32.5k dependent on experience.
• OTE £40k - £55k uncapped.
• Uncapped commission structure with strong earning potential.
• Generous holiday allowance of up to 33 days.
• State-of-the-art CAD training and ongoing professional design support.
• Comprehensive sales training to help you reach your targets with confidence.
• Generous employee discount alongside a range of additional company benefits.

THE PERSON

PERSON SPECIFICATION

ESSENTIAL

• Previous experience in kitchen design, fitted furniture, bedrooms, interiors or a similar design-led sales role.
• Experience taking customers from initial brief through to quotation and order.
• Strong knowledge of kitchen layouts, cabinetry, appliances, worktops, sinks, taps, and storage.
• Ability to produce accurate designs using kitchen planning, CAD or 3D design software.
• Good understanding of measurements, service points, clearances, and practical installation.
• Strong listening, customer service, and consultative selling skills.
• Confident, approachable, and able to explain technical information and pricing simply.
• Commercially aware, organised and accurate when managing multiple customers and deadlines.
• Able to build trust with customers, colleagues, installers, and suppliers.
• Willing and able to work showroom hours, including Saturdays.

DESIRABLE

• Experience with German or nobilia kitchens, or a comparable fitted-kitchen system.
• Experience with home measurements, technical surveys, deliveries, or installations.
• Experience using CRM, quotation or order-management systems.
• Interest in current kitchen, interior and home-improvement trends.
• Confidence using standard Microsoft Office tools and willingness to learn new technology.

THE KUBE APPROACH

HOW WE WORK

Every household is unique, and so is every kitchen. The best Kitchen Coaches make the design process feel straightforward, personal and exciting — while keeping a firm eye on the details that make the final result work.

Pay: £27,500.00-£32,500.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme

Work Location: In person