Kitchen Lead

Our Vision

We're opening a breakfast and lunch bistro with dine-in and take-away options. This is our second location, with a slightly different concept from the first. We're passionate about offering wholesome and delicious meals made with real ingredients to our guests for the everyday. We strive to ensure every guest who steps through our door feels seen, cared for, and satisfied thanks to our excellent service and delicious food.

Job Overview
We are seeking a dynamic and experienced Kitchen Lead to oversee daily kitchen operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant and food industry experience, and a passion for delivering exceptional customer service. As a Kitchen Lead, you will be responsible for supervising kitchen staff, ensuring food safety standards, creating a strong work culture in the kitchen, and maintaining high-quality food preparation and presentation. You'll also be working with the business owners to build this team and have a say in who we hire. This role offers an opportunity to lead a dedicated team while contributing to the overall success of our new bistro.

We need a team member who is adaptable, reliable, friendly, and passionate about the food service industry. We are a growing small business and we are looking for someone who is ready to grow with us.

Because we’re a small team of 3-5 people, it’s important to us to take our time to find a team member that collaborates well with the rest of the team. So, if you see this posting, it means we’re hiring!

You’ll at least have 3-4 years experience in hospitality, a drive to learn and grow, and be dependable.

For the right team member with initiative, there are growth opportunities including training, promotions, full-time hours, and raises. We also share tips with all our team members.

Why work here?

You'll have the opportunity to work and train with others who are deeply passionate about working with real, nutritious ingredients to make irresistible meals. You'll also have the opportunity to learn how to make all our recipes from scratch .

We’re also ready to help you grow with training, promotions, and raises! We’re a small, young, and dynamic team with a good sense of humour. You’ll also work directly with the business owners in an expanding business and have the opportunity make a big impact. This is a business where you can have your voice heard.

Duties

• Supervise and coordinate the activities of kitchen staff, including cooks, prep cooks, and servers
• Oversee food preparation, cooking, and presentation to ensure quality standards are met
• Manage food handling procedures in compliance with safety and sanitation regulations
• Assist with interviewing, hiring, and training new team members
• Monitor inventory levels and order supplies as needed to maintain smooth operations
• Operate POS systems such as Toast for order processing and cash handling
• Ensure adherence to food safety protocols and maintain cleanliness of the kitchen environment
• Lead by example in providing excellent customer service and hospitality to guests
• Lead by example creating a strong, positive work environment for the team
• Collaborate with restaurant management on menu planning, staffing schedules, and operational improvements
• Handle customer inquiries or complaints professionally to enhance guest satisfaction
• Support the team during busy periods by serving or assisting in food service as needed

Qualifications

• Proven experience in food preparation, cooking, and restaurant management
• Supervising experience within the food service or hospitality industry is highly desirable
• Strong leadership skills with the ability to manage a team effectively
• Knowledge of food safety standards and proper food handling procedures
• Experience using POS systems such as Micros POS or similar platforms
• Excellent customer service skills with a focus on hospitality excellence
• Background in restaurant experience, including serving, barista work, or hotel experience preferred
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail
• Strong communication skills for interviewing, training, and team management purposes
• Food industry knowledge including kitchen operations, food service protocols, and hospitality standards

This role is ideal for motivated individuals passionate about culinary excellence and team leadership within the food industry, and someone who is ready to say "This is MY kitchen".

Pay: $22.00-$27.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

• Casual dress
• Discounted or free food
• Store discount

Work Location: In person