Kitchen Manager

About Us
USOK is a growing fast casual Filipino food restaurant serving up comfort, flavour and a whole lot of heart. Our mission is simple: share the love of Filipino food with everyone who walks through our doors. We’re more than just a restaurant - we’re a community hub where good food brings people together, laughter is always on the menu and every meal is made with care.

Job Summary

We are seeking an experienced and motivated Restaurant Manager to oversee daily restaurant operations and ensure an exceptional guest experience. The Restaurant Manager will provide hands-on leadership, oversee production and service, maintain high standards of food quality and cleanliness, manage inventory and operating costs, and support sales and profitability.

The ideal candidate is a hands-on leader who is passionate about hospitality, enjoys developing and motivating employees, and can effectively balance outstanding guest service with efficient and profitable restaurant operations.

Key Responsibilities

• Oversee day-to-day restaurant operations, including production, opening and closing procedures.
• Lead, train, motivate, and support restaurant staff to maintain high performance and service standards.
• Work closely with the Kitchen Lead to develop and manage staff schedules and ensure appropriate staffing levels.
• Ensure an exceptional guest experience and respond promptly and professionally to customer concerns.
• Maintain high standards of food quality, presentation, cleanliness, sanitation, and workplace safety.
• Manage inventory, coordinate ordering, monitor stock levels, and minimize food and supply waste.
• Oversee cash handling, daily sales reporting, and other administrative responsibilities.
• Monitor and control labour, food, and operating costs to support overall profitability.
• Ensure compliance with applicable health, safety, food-handling, and workplace regulations.
• Coordinate and monitor regular maintenance schedules and address facility or equipment issues as required.
• Work closely with kitchen and front-of-house teams to ensure smooth and efficient restaurant operations.
• Conduct regular staff meetings and provide ongoing coaching, training, and performance feedback.
• Assist with recruitment, onboarding, training, and employee development.
• Support the planning and execution of promotions, special events, and initiatives designed to increase sales and enhance the guest experience.
• Maintain a clean, organized, safe, and welcoming restaurant environment.
• Identify and resolve operational issues promptly and communicate effectively with owners and senior management.
• Lead by example and foster a positive, respectful, and team-oriented workplace culture.
• Required to cover any restaurant station, including but not limited to line cook, line prep, production and front-of-house, as and when needed.

Qualifications

• Previous restaurant management or supervisory experience.
• Strong leadership, communication, and organizational skills.
• Excellent customer service and problem-solving abilities.
• Ability to work effectively and remain composed in a fast-paced environment.
• Knowledge of food safety, sanitation, and workplace health and safety standards.
• Experience with staff scheduling, inventory management, cash handling, and cost control.
• Ability to train, motivate, and manage a diverse team.
• Strong attention to detail and a proactive approach to operational challenges.
• Availability to work flexible hours, including evenings and weekends.
• Valid driver's licence with the ability and willingness to drive as required for business-related duties.
• Cooking and food preparation skills, with the ability to follow recipes, maintain food quality and presentation, and comply with food safety and sanitation standards.

Pay: $22.00-$28.00 per hour

Expected hours: 40.0 per week

Work Location: In person