Kitchen Manager

OTTO ([òt-to] /'o:tto/, meaning: eight) is not just your average neighborhood pizza shop, it is a home to artists, innovators, visionaries and food connoisseurs turning the ordinary Italian pie into an extraordinary experience! Our mission is to revolutionize pizza and create memories worth sharing! In addition to being part of a creative, friendly team OTTO employees are truly valued and have access to free meals while on shift, flexible schedules and a full benefits package for all full – time individuals.

POSITION SUMMARY

As a Kitchen Manager, you'llassist the Restaurant Manager with the overall operation of the restaurant and leading the kitchen staff. This role serves to create the overall guest experience.

We are looking for a Kitchen Manager with 2-4 years of experience. Experience in leading 10-20 prep, dishwasher and pizza makers is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include but are not limited to the following:

• Conduct periodic and regular inspections of FOH to observe and ensure standards for quality of food preparation and service, food appearance, cleanliness and sanitation of production and service areas, equipment and employee appearance.
• Inventory Control – proper rotation and tracking of stock, ordering daily and weekly inventory.
• Assist with weekly scheduling of employees; oversee proper opening and closing of the restaurant dining room.
• Assist with managing employees including delegating roles and responsibilities, hiring, firing, and corrective action plans.
• Maintain knowledge and skill of each position and fill in or assist if necessary.
• Coordinate and assist in all training activities, to include the identification and analysis of training needs to address any deficiencies.
• Implement proper food, safety and sanitation regulations.
• Assist in resolving customer complaints.
• Assist in the interviewing and on boarding process of new hires.
• Assist with weekly administrative duties as needed.
• Performing other work-related duties as assigned
• Maintain current knowledge of the food preparation and ingredients for all menu food and beverage items.
• Answer all questions regarding the menu.
• Ability to fulfill orders using toast POS software systems and kitchen display screens, order slips or by memorization.
• Adhere to any dietary/allergy items per guest requests.
• Properly communicate the order to the kitchen staff for preparation (food items).
• Properly distribute prepared items from the kitchen to the guests.
• Check dishes and kitchenware for cleanliness and presentation and report any issues to MOD.
• Perform cleaning side work; ensures that the Kitchen is a clean and neat and adheres to food safety requirements.
• Comply with established sanitation standards, safety, personal hygiene and health standards.
• Perform closing activities such as cleaning equipment, dishes, scrubbing floors and walls etc...
• Complete all service paperwork as required.
• Maintain a clean and neat appearance; comply with company dress policy.
• Perform other duties as assigned.

Requirements:
MINIMUM QUALIFICATIONS (Knowledge, Skills, and Abilities)

• Previous restaurant experience required.
• Previous supervisory experience required.
• Willing to work a flexible schedule – weekends and nights.
• Ability to work in a high-stress environment.
• Strong communication (written and verbal), leadership and organizational skills.
• Ability to read and comprehend labels, directions, menus, safety documents, and other work-related documents.
• Ability to work independently with little supervision required.
• Ability to remain calm while working under pressure in a busy environment.
• Ability to work within timeframe of standard policies and procedures.
• Ability to multi-task and prioritize in a busy, fast-growth environment.
• Ability to work well in a team.
• Ability to take direction when needed.
• Ability to pay attention to detail.
• Strong verbal communication required.
• Availability of workdays, evenings and weekends as required a MUST.
• Experience strongly preferred.
• Excellent customer service REQUIRED.
• Ability to complete and pass the SERV Safe course or TIPS as/if directed by GM.