Kitchen Manager

Kitchen Manager

Job Type: Full-Time (Estimated 40 hours)

In this role, you will be organising and preparing food for our busy restaurant and managing a team of chefs and kitchen porters.

You will be in the thick of the action, leading your team, ensuring that meals are prepped, cooked and served to our exacting standards, to spec and with portion control. To deliver and delight our customers. This includes:

• Overseeing all aspects of the Back of House (BOH) operation, working closely with the General Manager.
• Taking the reins in the kitchen, making decisions, delegating tasks & improving processes for better workflow.
• Being the main point of contact for the kitchen, including resolving any issues.
• Preparing and cooking all accompaniments for our dishes, delegating prep tasks to Kitchen Team leaders & chefs, ensuring the kitchen team complies with the agreed specifications of all the dishes and follows recipes & specs.
• Ensuring quality control of all prepped food and cooked dishes in service.
• Helping to control profit margins and stock control with portion control. Monitoring stock levels, food costs and wastage. Keeping stock levels to a minimum.
• Championing and implementing health and safety and hygiene policies to ensure team and customer safety, including full knowledge and upkeep of our SFBB folder, GF menu & allergen menus. Monitoring new products and keeping allergens up to date, communicating any changes with the General Manager.
• Identifying issues with stock, equipment, service or any other kitchen-related issue and communicating that to management & your team.
• Ensuring daily prep lists are completed to cooking spec and clear handovers & prep lists are written for the following day. Daily opening & closing checks are completed.
• Ensuring the weekly cleaning schedule is completed by delegating cleaning tasks throughout the day to the chefs & kitchen team.
• Stock control, stock rotation, ordering & putting away deliveries.
• Ensure stock and prep are correctly labelled each day and rotated appropriately.
• Exceptional organisational skills. Making sure your kitchen is organised, equipment works, yourself and the kitchen team is fully ready before service, reset, topped up & clean before handover to next shift and on close, and this standard continues through your absence.
• Excellent communication skills with your kitchen team, front-of-house team leaders, managers & staff about food shortages, wait times, and any issues so these can be resolved quickly.
• Resilience under pressure. The ability to keep a cool head under the pressure of a busy kitchen and lead the team to deliver quality food within a reasonable wait time.
• A customer service ethos. Be passionate about delivering an excellent customer experience. The ability to resolve issues and be accommodating and helpful with the customers' needs & requests from front-of-house staff to resolve issues and answer questions, giving the best customer service experience through your food delivery.
• A collaborative professional who will work hand-in-hand with Front of House management & staff to ensure the restaurant runs like clockwork.
• Inspiring Leadership: The ability to lead, mentor, and motivate a kitchen team in a calm, focused, and professional manner, even during peak services.
• Responsible for training & mentoring all kitchen staff.
• A passion for American food, especially burgers, and a drive to keep our menus exciting, fresh, and relevant.
• Ensure that all team members are dressed in uniform,

What we offer:

• A competitive wage plus tips
• Beautiful, buzzing, enthusiastic work environment with delicious craft beers & the best burgers in the South!
• Strong, friendly team & support from Management
• Creative space for your ideas to be heard. Working with the manager to evolve the business with new ideas & new products.
• 50% discount on food
• Advanced rota planning so you can plan ahead with your free time.
• Management app for requesting days off and holidays hassle-free.

Pay: £30,000.00 per year

Benefits:

• Company pension
• Employee discount

Work Location: In person