Kitchen Team Lead

<span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are looking for a skilled, hands-on Kitchen Team Lead to join our team at Hen House. In this role, you'll oversee daily back-of-house operations within our deli-ensuring food quality, efficient workflow, and a well-supported team-while delivering fresh, high-quality ready-to-eat offerings that meet guest expectations and drive department success.

<span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

<span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a great fit for someone who leads by example, thrives in a fast-paced kitchen environment, and takes ownership of food quality, safety, and team performance.

<span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Key Responsibilities & Job Duties

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Provide friendly, helpful, and respectful guest service while ensuring a positive food service experience

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Oversee daily kitchen operations, including food preparation, cooking, and product presentation

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure timely production of deli items such as sandwiches, salads, hot foods, grab-and-go meals, and catering orders

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain efficient kitchen workflow during peak service hours and support overall department execution

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Monitor portion control, product consistency, and minimize food waste

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Supervise and direct team members, ensuring accountability, productivity, and consistent execution

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Train team members on recipes, prep procedures, food safety, and sanitation standards

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a clean, organized, and safe kitchen environment at all times

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Enforce all food safety, sanitation, labeling, and rotation standards to ensure compliance

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Prepare for and support health inspections and ensure adherence to all local regulations

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage inventory levels, order supplies, and track product usage to support availability and reduce shrink

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support food and labor cost control efforts in partnership with department leadership

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure consistency in recipes, food quality, and presentation standards

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with menu execution, seasonal items, and continuous improvement of offerings

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support scheduling, task delegation, and shift execution to meet operational needs

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Communicate clearly with store leadership and collaborate across departments to support store goals

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Adhere to all company policies and procedures, including attendance, conduct, and safety standards

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support loss prevention efforts and maintain awareness of cost controls

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Remain hands-on and productive during all shifts, stepping in as needed to support the team

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Other job duties as assigned

<span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Minimum Qualifications

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> Required: High school diploma, GED, or equivalent work experience

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> Required: Ability to work a flexible schedule, including evenings, weekends, and holidays

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> Required: 2+ years of kitchen, deli, or prepared foods experience, including leadership or supervisory responsibilities

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> Preferred: Strong knowledge of food safety, sanitation, and health department regulations

• <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> Preferred: Experience with inventory management, ordering, and food cost control