KLM OSS Program Administrator

Date Posted: 2026-09-14

Country: Netherlands

Location: NL-NETHERLANDS-CLIENT SITE ~ Netherlands Remote ~ (External Site)

Position Role Type: Unspecified

• Responsibilities:

• Responsible for OSS stockroom that is located on-site at KLM

• Obtain and communicate KLM fleet updates (Monthly Flight Hours and Aircraft in Service) with Program Manager

• Troubleshoot problems with OSS parts orders (Incoming / Outgoing) with help of home office staff in the U.S. (includes troubleshooting of all system transactions, i.e. Work Order creation, creation of parts list, serial number & batch tracking)

• Manage Regular Cycle Count Activities

• Assistance / participation in Annual Program reviews with customer and Program Manager

• Responsible for shipment tracking and working with freight carriers (both international and domestic)

• Local IT infrastructure oversight (coordinate system maintenance and repairs with CSC, RTX Network Maintenance Center and RTX Telecommunications) (includes thin clients, laser printers and label printers) – requires nominal consumer-level IT skills

• Administrative support for visitors, etc.

• Manage office expenses (phone bill, etc.)

• Participation in telephone meetings with U.S.-based home office during non-standard hours

• Some limited/infrequent international travel (to U.S. or other OSS sites) may be required

• On-site at KLM and is performing SAP transactions, addressing quality concerns, works with Program Manager & US based planners for replenishment, & addresses inventory issues

• Monitor the overall financial performance for adherence to the original business plan, monitor overall CSL, and oversee EIS for any expansions.

Requirements: Education

• Associate / Bachelor degree in business, supply chain management, or other similar discipline (or equivalent work experience in site management/inventory management and planning)

Experience / Qualifications

• Demonstrated, proven capability to work independently without direct daily supervision
• Five years business experience in material management/supply chain preferred
• Aerospace industry familiarity
• Office software skills (MS Outlook, MS Word, MS Excel) – functional capability

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