Know-Your-Customer Specialist

What You’ll Be Working On

• Execute End-to-End KYC: Manage the full customer lifecycle from initial onboarding to final approval, ensuring all CIP, CDD, and Risk Assessment procedures strictly follow internal policies and BNM regulatory requirements.
• Advanced Name Screening: Perform rigorous screening against global sanctions lists, PEPs, and watchlists, utilizing specialized tools to mitigate financial crime risks.
• Complex Case Management: Review escalated profiles and provide expert guidance on high-risk applications to ensure compliant decision-making.
• Regulatory Vigilance: Stay updated on evolving AML/KYC regulations and ensure the team consistently adheres to the latest compliance standards.
• Quality Assurance: Conduct periodic audits of KYC files to ensure accuracy, completeness, and total compliance with audit trails.
• Cross-Functional Collaboration: Liaise with Compliance, Risk, and Fraud Prevention teams to resolve bottlenecks and implement corrective actions for complex cases.
• Process Optimization: Identify gaps in the end-to-end workflow and suggest innovative improvements to increase operational efficiency and the overall customer experience.
• Digital Transformation: Support the implementation of new technologies and AI-driven tools for digital KYC and streamlined onboarding processes

What We’re Looking For

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum 1 year(s) of experience in KYC operations.
• Strong knowledge of KYC/AML regulations and financial compliance.
• Good analytical, decision-making, and problem-solving skills.
• Good communication and stakeholder management skills.
• Proficiency in KYC platforms, CRM systems, and Microsoft Office.