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Knowledge, Content & Comms - Associate 2

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Hybrid

Knowledge, Content & Comms - Associate 2

PwC Service Delivery Center

Knowledge, Content & Comms - Associate 2

Skills

Data AnalysisAICRMSalesforceSalesforce Marketing CloudPower BI

12 days ago

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Important information


Contract type:

Permanent

Location:

Kolkata, West Bengal, India

Work mode:

Hybrid

Published on:

7 October 2026

What they need


Key responsibilities:

  • Provide end-to-end assistance with internal communications and newsletters.
  • Prepare metrics reports for newsletters /campaigns.
  • Write, edit, and proofread internal content
  • Manage the publication, distribution, and lifecycle of digital knowledge assets.
  • Support content migration between platforms (e.g., SharePoint, Connected Source etc).
  • Create data visualizations to aid decision-making and knowledge capture.
  • Perform content tagging, transcription, and redaction to ensure high data usability.
  • Support virtual event and conferences.

Skills and experience:

  • Quick learner with experience working both independently and collaboratively in fast-paced or unstructured settings.
  • Keen interest in learning more about our clients, industries, markets and breadth of services/capabilities across the PwC Network.
  • Good data gathering, handling and analysis skillset.
  • Proficiency in tools like MS Office, SharePoint, Salesforce Marketing Cloud, Salesforce CRM/ Einstein Analytics, PowerBI, AI tools
  • Ability to work under pressure and complete projects in a timely and accurate manner.
  • Comfortable asking questions and making suggestions on improvements and best practices.
  • Excellent verbal and written communication skills.
  • Able to engage effectively with multicultural stakeholders.
  • Self-motivated, able to multitask and reprioritize as needed.
  • Detail-oriented, flexible, and adaptable.
  • Ability to analyze and anticipate stakeholder needs to meet expectations

Qualifications:

  • Any graduate
  • 1.5-4.5 years relevant experience

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