Knowledge Management & Training Project Intern

Who you are

• Current enrollment in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication or a related field
• Strong written communication skills and the ability to organize information clearly for different audiences
• Careful attention to detail, with a commitment to accurate, high-quality work
• Ability to follow established processes, incorporate feedback and ask questions when requirements are unclear
• Organizational and time-management skills, including the ability to manage assigned tasks and deadlines
• Interest in technical, engineering, data center or operational environments, with confidence using productivity, presentation and collaboration tools

What the job involves

• Spend your summer turning technical knowledge into tools that help data center teams work with confidence
• As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin. You will help build clear documentation, training materials and knowledge resources for data center engineering environments
• You will work with engineers, operational teams and subject matter experts to turn complex information into usable guidance. Your work will help colleagues understand current processes, onboard faster and apply information with confidence
• This is a 12-week, full-time summer internship, planned for May to August. You will own defined project tasks with guidance, feedback and support from experienced team members
• You will gain practical experience in documentation, training content, knowledge systems and project coordination
• You will work with a team that supports the infrastructure used to develop and test the next generation of AI systems. Work happens through clear briefs, expert input, structured reviews and regular feedback
• You will be trusted to organize information, ask useful questions and improve how knowledge is shared. Decisions are made through accuracy, clarity, user feedback and alignment with the right subject matter experts
• The team values people who think big, act fast, take responsibility and speak up. As an intern, you will build confidence by helping technical teams make complex information easier to use

Benefits

• Work-Life Balance: We believe you should have a good work-life balance. Everyone's situation is different, so we offer flexible working arrangements and start and finish times, allowing you to choose when to work from home or come into the office
• Wellbeing: We want to ensure that our employees have the resources and support they need to prioritise their health and wellbeing
• Healthcare: We offer Private Medical Insurance (PMI) to our employees to help them take care of their health and that of their loved ones
• Progression: We prioritise learning and development as an integral part of our culture at Graphcore. Our Talent Development team is dedicated to equipping all our employees with the necessary tools, resources, and support to enhance their skills and reach their full potential in their careers
• Pension: We believe that our employees deserve the best when it comes to planning for their future
• Income Protection: Graphcore understands that unforeseen circumstances can happen, and we want to ensure our employees have the necessary financial security in place