Knowledge Manager

Mo te tunga | About the role

As the Knowledge Manager, you will lead the Knowledge Management team in driving effective knowledge, information and communications management across DEMO. You'll support leaders to adopt best-practice knowledge management approaches, enabling informed decision-making and contributing to responsive and effective NZDF equipment management.

Key responsibilities include:

• Lead DEMO's Knowledge Management team and knowledge management function
• Develop and implement knowledge, information and communication strategies
• Drive continuous improvement initiatives to enhance knowledge management practices
• Build and maintain strong stakeholder relationships across NZDF and external partners
• Provide expert advice to support effective knowledge governance and decision-making

This role is based in Trentham. Once established in the role, there may be the option for flexible working arrangements.

The salary for this role ranges from $111,517 - $122,125, inclusive of a 4% superannuation contribution. Appointments within this range are based on skills and experience.

Nga pukenga me nga wheako | Skills and Experience

To be successful in this role, you'll have experience leading teams and delivering knowledge management initiatives within a large, complex organisation. You'll be a strategic thinker and confident communicator, with the ability to influence stakeholders, build strong relationships, and drive continuous improvement.

You will also bring:

• Strategic planning knowledge and expertise
• Proven experience working in a senior knowledge management role
• Successful team leadership and management experience
• Experience delivering knowledge management improvement initiatives
• Experience working with knowledge management tools and technologies, including SharePoint and MS Office 365
• Excellent written and verbal communication skills
• A relevant tertiary qualification (Bachelor's degree or above) or equivalent experience

Nou te rourou | What's in it for you

Safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.

NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.

Me pehea te tuku tono | How to Apply

Applications close on Tuesday 27 October 2026.

Use the links on this page where you'll be directed to the Defence Careers website.

Please Note:

• All applications must be made online, via the Defence Careers website. Each listing contains the Position Description.
• Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
• Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.

NZDF Employees/Members - please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.

NZDF Contractors - please apply via the Defence Careers website.

NZDF Reserves - please apply via the Defence Careers website if you cannot access the HR Toolkit.

Please Note:

To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:

Higher Level Security Clearance

• You must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.
• At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last ten (10) years.
• You must have a ten (10) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.

If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.