KSA General Manager – SaaS / Technology

We are seeking an experienced KSA General Manager to lead and represent a leading technology and SaaS company in Saudi Arabia, driving commercial performance, business growth, customer outcomes, and market development.

Job Role:

The General Manager will lead the Saudi business, driving revenue and SaaS growth, market share, Pay attach, product penetration, and customer retention , while building strategic relationships and representing the company in the Saudi market.

Key Responsibilities

• Lead the KSA business and execute the Saudi business plan.
• Drive revenue, SaaS growth, market share, Pay attach, and product penetration .
• Improve customer retention, manage churn, and increase customer value.
• Lead business development, market expansion, and strategic commercial initiatives.
• Build relationships with key clients, partners, and industry stakeholders.
• Represent the company at senior meetings, industry events, and key engagements.
• Lead and develop the Saudi team and ensure effective business execution.
• Monitor performance and provide business updates and recommendations to senior management.

Key Requirements:

• 10+ years of experience in General Management, Commercial, Sales, or Business Development .
• Strong track record in business growth, revenue generation, and commercial performance .
• Strong experience in SaaS / Technology and commercial operations.
• Experience in customer growth, retention, churn, product adoption, or cross-selling is preferred.
• Strong Saudi market knowledge and strategic stakeholder relationships.
• Strong leadership, negotiation, communication, and presentation skills.
• Fluent in Arabic and English .
• Bachelor’s degree or higher.
• Experience in F&B, Hospitality, Technology/SaaS is preferred; consulting is an advantage.