Kubernetes SME

Kubernetes SME

Location: Mumbai

Work Mode: Shift-based support

Experience: 6–10+ years, with strong hands-on Kubernetes experience

Role Summary

We are looking for a Kubernetes SME to provide hands-on support for Kubernetes platform operations, troubleshooting, deployment support, and production issue resolution. The resource should be comfortable working in shifts and supporting critical enterprise workloads in a production environment.

Key Responsibilities

Provide day-to-day operational support for Kubernetes clusters.

Monitor cluster health, node status, workloads, pods, services, ingress, and storage.

Troubleshoot Kubernetes issues related to pods, deployments, services, networking, DNS, ingress, certificates, and resource utilization.

Support application deployments, rollbacks, scaling, and configuration changes.

Work with DevOps, application, infrastructure, security, and network teams to resolve production issues.

Handle incidents, service requests, and change activities as per defined SLA.

Analyze logs, events, metrics, and alerts to identify root cause.

Support Kubernetes upgrades, patching, backup, restore, and cluster maintenance activities.

Manage namespaces, RBAC, secrets, config maps, resource quotas, and limit ranges.

Support container image deployment and integration with container registries.

Assist in implementing monitoring, logging, and alerting using tools such as Prometheus, Grafana, ELK, OpenSearch, Splunk, or similar tools.

Prepare incident reports, RCA documents, SOPs, and operational runbooks.

Participate in shift handovers and provide status updates to stakeholders.

Required Skills

Strong hands-on experience with Kubernetes administration and troubleshooting.

Good understanding of containers, Docker or containerd, images, registries, and runtime behavior.

Experience with Kubernetes objects such as Pods, Deployments, StatefulSets, DaemonSets, Services, Ingress, ConfigMaps, Secrets, PV, PVC, and StorageClasses.

Knowledge of Kubernetes networking, CNI, service discovery, DNS, load balancing, and ingress controllers.

Experience with Helm charts and YAML-based deployments.

Working knowledge of Linux administration and shell scripting.

Understanding of CI/CD pipelines and DevOps practices.

Experience with monitoring and logging tools.

Knowledge of security concepts such as RBAC, network policies, image scanning, certificates, and secrets management.

Ability to troubleshoot production issues

Shift & Support Expectations

Resource should be willing to work in rotational shifts.

Should support production incidents, planned changes, and emergency troubleshooting.

Should be available for weekend or off-hour support during critical activities, if required.

Should follow incident, problem, change, and escalation management processes.

Minimum Qualification

Bachelor’s degree in Computer Science, Engineering, IT, or equivalent experience.

Minimum 4–5 years of hands-on Kubernetes/platform support experience.