KYC Specialist

About the company

We are one of the world's earliest and most established digital asset platforms, serving tens of millions of users across global markets. Consistently ranked among the top exchanges worldwide, we support a comprehensive suite of trading and wealth management products across thousands of digital assets. With thousands of employees spanning key financial hubs globally, we operate with a remote-first, high-autonomy culture that attracts talent who thrive in fast-moving, intellectually demanding environments. We are building the financial infrastructure of the next era of the internet.

Why This Role

You join an international KYC/CDD function where verification cases arrive from many countries, in many document formats, for both individuals and corporates. Reviewers here also shape the process. What you see in the queue feeds directly into vendor decisions, workflow changes, and country-level requirements.

What You'll Do

• Review individual and corporate KYC/CDD cases from multiple jurisdictions, including Chinese-language documents and customer communications, and reach a documented decision on each.
• Confirm AML and sanctions screening results, separating true matches from false positives.
• Run the daily application queue and coordinate with internal stakeholders in English and Chinese to keep cases moving.
• Analyze vendor review outcomes and recommend where a different solution would perform better.
• Monitor daily KYC/CDD status and flag system issues before they affect turnaround.
• Research country-specific KYC/CDD regulatory requirements and document standards, and write up findings as short reports.

What You'll Bring

Non-negotiables

• Hands-on KYC/CDD casework at a bank, broker, or other financial institution, where you cleared individual and corporate cases yourself.
• Working experience in Web3 or digital-asset KYC as a reviewer. Frontline video-verification support alone doesn't meet this.
• Working knowledge of AML and international sanctions concepts, enough to write a clear rationale for each screening decision.
• Fluent written and spoken English and Chinese, and a full-time bachelor's degree.

Bonus

• CAMS certification.
• Comfort with Excel and basic data analysis, for reviewing vendor and queue metrics.