KYC/CDD Specialist

About the Company

Founded in 2013, the company is one of the pioneering and most established digital asset trading platforms in the world, serving more than 60 million users globally with a comprehensive suite of trading and wealth management services. It consistently ranks among the top three platforms globally for trading volume and overall strength across major industry rankings.

The team is distributed across major international financial centres, with a high-autonomy culture built for people who thrive in fast-paced, intellectually demanding environments.

The Role

As a KYC/CDD Specialist, you'll join an international KYC/CDD function and support customer due diligence operations across a global platform. You'll handle individual and corporate verification reviews, confirm AML and sanctions screening results, process daily applications, and coordinate workflows with cross-functional teams.

Beyond day-to-day operations, you'll help improve KYC/CDD processes through vendor analysis, system monitoring, and country-level regulatory research. This role is ideal for someone who wants broad exposure to both compliance operations and process improvement in a truly international setting.

What You'll Do

• Review international verification cases for individual and corporate customers
• Confirm AML and economic sanctions blacklist screening results
• Coordinate KYC/CDD workflows with internal stakeholders and process daily applications
• Drive operational improvements across the global customer KYC/CDD process
• Analyse vendor review outcomes and identify better solutions
• Monitor daily KYC/CDD status and check system operations
• Research country-specific KYC/CDD regulatory requirements and documentation standards, and prepare research reports
• Apply AML and related KYC/CDD policies in daily work

What We're Looking For

Must-haves

• Bachelor's degree or above from a full-time university program, in finance, law, economics, auditing, languages, or a related field
• 2+ years of hands-on KYC/CDD experience, including at least 1 year of KYC experience in Web3 or crypto
• Fluent English
• Familiarity with anti-money laundering (AML) and international economic sanctions concepts
• A strong sense of confidentiality and professional discretion
• Basic data analysis skills and proficiency in Excel, Word, and PowerPoint
• A careful, responsible working style, with strong communication skills, a quick learning ability, and resilience under pressure

Nice-to-haves

• Mandarin proficiency
• KYC/CDD or compliance experience at a bank, securities firm, or other financial institution
• CAMS certification
• Degree from an internationally recognised university

Working Schedule

This is a shift-based role supporting global operations, including rotating weekend and public holiday coverage with days off in lieu. Rosters are published in advance, with flexibility to select preferred working days.

Why Join Us

• Work on a global platform with large-scale international customer coverage and complex verification scenarios
• Make a direct business impact through KYC/CDD operations and process improvements in a high-autonomy environment
• Build broad experience across case review, vendor analysis, system monitoring, and regulatory research
• Join a globally distributed team operating in a fast-paced, intellectually challenging setting