KYC/CSR Customer Service Representative

The KYC Specialist is responsible for verifying customer information, ensuring compliance with KYC/AML regulations, maintaining accurate records, and providing customer support related to account verification.

Key Responsibilities

• Verify customer documents in line with regulatory requirements
• Maintain accurate and secure customer records
• Respond to KYC-related inquiries via phone and email
• Monitor compliance and report suspicious activities
• Perform data entry and regular account audits

Qualifications

• Experience in Customer Service or KYC/AML role preferred
• Strong attention to detail and communication skills
• Proficient in MS Office and customer management systems
• 8-hour rotational shift
• Full-time | Permanent Position