L1 DC Engineer

Job highlights

• The ideal candidate should have foundational knowledge of data center operations,networking,and system monitoring . Key Responsibilities: Monitor data center infrastructure,servers,and network devices using monitoring tools .

• Experience with hardware installation,server mounting,and cable management .

• The role involves monitoring infrastructure, performing basic troubleshooting, supporting hardware installations, and ensuring uptime of servers and network devices

• The ideal candidate should have foundational knowledge of data center operations, networking, and system monitoring

• Key Responsibilities: Monitor data center infrastructure, servers, and network devices using monitoring tools

• Perform first-level troubleshooting for hardware, network, and connectivity issues

• Escalate incidents to L2/L3 teams as per defined escalation matrix

• Assist in rack and stack activities including server installation, cabling, and labeling

• Perform routine health checks of servers, storage, and network equipment

• Maintain documentation of incidents, configurations, and maintenance activities

• Support patching, upgrades, and preventive maintenance activities

• Ensure data center access control and security compliance

• Monitor power, cooling, and environmental conditions in the data center

• Coordinate with vendors for hardware replacement and support activities

• Requirements Technical Expertise Basic understanding of Data Center Infrastructure (rack, stack, cabling, power distribution, cooling systems)

• Knowledge of server hardware components such as CPU, RAM, RAID, storage drives, and motherboard troubleshooting

• Familiarity with operating systems installation and basic administration (Windows / Linux)

• Basic networking knowledge including IP addressing, subnetting, VLANs, DNS, DHCP, and TCP/IP protocols

• Understanding of structured cabling and fiber connectivity in a data center environment

• Experience with hardware installation, server mounting, and cable management

• Basic exposure to monitoring tools and ticketing systems for incident management

• Ability to perform initial troubleshooting of servers, network devices, and connectivity issues

• Basic knowledge of data backup and storage concepts

• Understanding of data center safety, security, and access control procedures