L1 Engineer

Role: L1 Engineer

Working Hours: 8:30 am to 6:00 pm (Mondays to Fridays)

Location: Bedok (Permanent); Ayer Rajah (1 to 2 times per week)

Type of Role: Contract (Contract Extension/Conversion to Permanent)

Contract Period: SEP 2026 - MAY 2027

Remuneration: $3,800 + $500 (mobile and transport allowance) [$4,300 FIXED GROSS SALARY]

Remuneration**: Completion Bonus: 1st year - (*pro-rated payable on 31 MAY 2027 - subject to contract completion and individual performance)**

Start Date: SEP 2026 (G50 Security Clearance required, process takes about 2 months)

Primary Responsibilities:

Network Monitoring

• Utilise monitoring tools including Elastic Observability and Kibana Dashboard to conduct network and system health checks and identify potential issues.

Basic Troubleshooting

• Execute fundamental network diagnostic commands such as ping, ns lookup, and tracert for connectivity analysis.
• Perform laptop operating system imaging (Windows 11 and other versions)
• Install necessary software and applications.

Physical Checks

• Conduct on-site hardware inspections and physical verification of network devices.

Escort Duties: Accompany vendors, project teams, and personnel for:

• Preventive maintenance (PM) activities.
• Project deployment exercises.
• Ad-hoc site visits.

File Transfers

• Support the network and server team with secure file transfer operations as required.

Asset Management

• Maintain and update the master asset inventory.
• Prepare and update the quarterly End of Support Life (EOSL) report via the asset dashboard.

Onboarding & Offboarding

• Onboarding: Coordinate onboarding activities for new engineers, including laptop and equipment provisioning.
• Offboarding: Manage the offboarding process for departing engineers, including:
• Exit form tracking and follow-up.
• Retrieval of issued assets.

Visitor Clearance

• Submit visitor clearance requests and conduct follow-up.
• Ensure timely coordination and approval processes.

Support to Service Delivery Manager (SDM)

• Generate monthly and ad-hoc reports.
• Document meeting minutes.

Requirements:

• Minimum 1 year recent experience in networking, basic troubleshooting experience.
• Preference will be will give to candidates residing in eastern part of Singapore: Bedok, Tampines, Pasir Ris and who is looking for a job as soon as possible.
• CCNA certification would be great.
• SG Citizens and Permanent Residence status only, NO WORKPASSES APPLICATIONS WILL BE ENTERTAINED.

For a confidential discussion, interested applicants please kindly send your updated resume.