L1 IT Support

Location: Frankfurt

Experience: 1+ Years

No of Positions: 5

Job Type: Part-time, Minijob, Internship

Start Date: ASAP

Position Overview

We are seeking motivated and customer-focused L1 IT Support to join our team in Frankfurt. This is a flexible role, perfect for students, entry-level professionals, or those looking to gain experience in IT support while working in a dynamic international environment.

The ideal candidate will act as the first point of contact for technical issues, providing efficient resolutions while ensuring high customer satisfaction.

Responsibilities

• Provide first-level IT support for PCs, operating systems, printers, telephones, and network connectivity (LAN/WLAN).
• Act as the first point of contact for employees, troubleshooting hardware, software, and IT-related issues.
• Assist with installing and configuring operating systems and applications.
• Support Active Directory and Microsoft Intune/Azure for user and device management.
• Troubleshoot issues related to Windows, Outlook/mailboxes, and network access.
• Document IT issues and solutions, and provide basic training to end-users when needed.
• Escalate complex issues to higher-level support teams when necessary.

Qualifications

• Strong understanding of Windows operating systems and basic networking concepts (LAN, WLAN, TCP/IP).
• Familiarity with Active Directory, group policy management, and Intune/Azure (preferred).
• Good troubleshooting skills for PCs, printers, and other peripherals.
• Excellent communication skills in English (mandatory); German is a plus.
• Ability to work independently, manage time effectively, and handle multiple tasks.
• Strong customer service mindset and eagerness to learn.

Note: For this position, English language skills must be Native or Bilingual. German language skills are an added advantage.

What We Offer

• Flexible working options in Frankfurt.
• Competitive compensation based on role type and experience.
• Hands-on exposure to enterprise-level IT systems and support processes.
• Opportunity to work in an international environment with growth potential.
• Supportive and collaborative team culture.

How to Apply

If this opportunity excites you, send your application to jobs_[email protected] with the subject “Application for L1 IT Support | Germany | Part Time ”.

Join Us

At BaryTech, we’re solving real-world challenges at the intersection of IT and innovation. Join a team of passionate professionals who believe in learning, growth, and impact-driven technology.