G
Genpact
L1 L2 Support Engineer
Skills
ServiceNow
2 months ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Delhi, India
Work mode:
Hybrid
Published on:
11 August 2026
What they need
Requirements:
- Experience in providing Level 1/2 application support (complex workflow)
- Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent English.
- Experience/knowledge of ServiceNow basics (Incident management)
- Good knowledge of MS Excel and Ppt
- Must have IT background
- Should NOT be from Hardware(Desktop/laptop), Networking or floor support type of role.
Key Responsibilities:
- Handling VIP user query/issue on shared mailbox or ServiceNow tool (planned) and providing on-time resolution.
- Setting up access for new users.
- Testing few scenarios on lower env. of application (Dev/Sandbox/Training)
- Coordinating between key stakeholders, Development(L3) and other support team
Other offers great for you!
These companies are also looking for great profiles
W
Wethedev
Support N2
Freelance
Paris, France
Hybrid
Skills
DockerJavaHTMLIBM CloudPostgreSQLRedisKubernetesOracleOpenShiftServiceNowPaas
1 day ago
Quick apply
A
Anderson RH
Ingénieur(e) Études – Applications Paiements & Services - Banque en ligne
Permanent contract
Paris, France
Hybrid
Skills
SQL QueriesJavaCard tokenizationBanking mobilityPaymentsBatch processing
9 hours ago
Quick apply
A
Anderson RH
EXPERT AWS- mise en conformité-sécurité-migration
Freelance
Paris, France
Hybrid
Skills
AWSCloud securityCloud governanceGRCCloud complianceInfrastructure migrationEXPERT AWS- mise en conformité-sécurité-migration anglais courant
4 hours ago
Quick apply
No company information available.