T
Tata Consultancy Services
L1 Service Desk Support Associate
13 days ago
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Important information
Contract type:
Freelance / Contract
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
13 October 2026
What they need
- This project involves providing L1 voice and chat support as a part of Service Desk to one of the Retail accounts based out of Singapore. This role requires excellent communication skills to be able to coordinate with customers and other technical teams
- You will be interacting with international customers to fix technical issues and provide quality support.
- Excellent growth opportunities hierarchically and functionally across towers
- High learning curve
Job Requirements
- Infrastructure technical support experience
- Willingness to work in night shifts and weekends
- Good functional knowledge of desktop/hardware/messaging/networks
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