M
MALABAR GOLD & DIAMONDS
L1 Support
1 month ago
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Important information
Contract type:
Permanent
Location:
Kozhikode, Kerala, India
Work mode:
Onsite
Published on:
15 September 2026
What they need
Experience: 1-3 Years (Jewellery/Retail Industry Preferred)
Location: Malabar Group Headquarters, Calicut
Key Responsibilities
- Provide first-level support for IT-related issues through phone, mail or remote support.
- Support POS systems, billing software, barcode scanners, receipt printers, and customer display units.
- Ensure smooth functioning of jewellery retail applications
- Coordinate with store teams during business hours to minimize downtime
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