L1 Technical Support Engineer

L1.5 Technical Support Engineer

**Client:** HP Inc

**Role:** L1.5 Technical Support Engineer

**Employment:** **Contract Basis – Quess Corp Payroll**

**Location:** Bengaluru – HP Inc CCCB, KTP/ECP

**Open Positions:** 10

**Work Mode:** Hybrid – 3 Days WFO + 2 Days WFH

**Joining:** Immediate Joiners / Candidates who can join within 7 days

Candidate Requirements

* Graduation in any discipline

* 1–4 years of relevant technical/customer support experience

* Excellent English communication skills

* **Hindi fluency is mandatory**

* Strong customer handling and troubleshooting skills

* Good knowledge of Windows OS, hardware, printers and basic networking

* Flexible to work in rotational shifts and weekends

Salary / CTC

* **Maximum CTC: ₹5.20 LPA**

* Salary will be based on previous CTC with an indicative 20–25% hike

* Final CTC will be decided by the client after reviewing payslips and offer details

* **Do not commit or guarantee any salary to candidates**

| Experience | Salary Band |

| 1–2 Years | ₹4.0–4.6 LPA |

| 2–3 Years | ₹4.2–4.8 LPA |

| 3–4 Years | ₹4.5–5.2 LPA |

Interview Process

1. Communication Screening

2. Manager Round – Technical

**Important:** Candidates must be properly screened for communication, technical skills, Hindi fluency, CTC and joining availability before submission.

Pay: From ₹400,000.00 per year

Work Location: In person