L1/L2 mainframe support

TYPE:CONTRACTUAL

LOCATION:HYDERABAD

EXP:4+ YEARS(Apply if you have experience 4+ years and Immediate Joiners)

Apply only if you are comfortable with contractual position or Send updated resume to [email protected]

IBM Z Technical Operator

General Skills

• Strong problem determination skills with the ability to detect, triage, and control processing anomalies and system errors.
• Clear written and verbal communication skills, especially when explaining technical issues during incidents and shift handovers.
• Ability to build effective working relationships across Technology teams and Service Centres, based on trust and consistent delivery.
• Comfortable working in a collaborative, global team environment; approachable and supportive.
• Banking/Finance experience is beneficial, especially in high-availability, risk-controlled environments

Technical Requirements

• IBM Z console operations: monitor system messages, alerts, and logs; respond appropriately to maintain service availability.
• Monitor job execution, troubleshoot failures, restart/release jobs, and ensure dependencies and priorities are met.
• Submit, schedule, and manage batch processing using JCL and job scheduling tools such as TWS.