L2 Lead Engineer - On-Premises Hosting (Windows & Linux)

Job highlights

• Shift: 24x7 Rotational Shifts. Notice Period: Immediate
• Scripting capability in PowerShell,Bash,Python,or Ansible is advantageous. . Red Hat Certified System Administrator (RHCSA) or Microsoft Windows Server certification preferred.
• 10 to 12 years of hands-on L2 infrastructure operations experience in enterprise hosting environments.

Job Summary

Role: L2 Lead Engineer - On-Premises Hosting (Windows Linux)

Location: Gurugram

Hybrid: 2 days per week onsite

Shift: 24x7 Rotational Shifts

Notice Period: Immediate

Job Overview

We are seeking an experienced L2 Lead Engineer to manage, maintain, and support enterprise on-premises server infrastructure across Windows and Linux/Unix environments. This role is responsible for 24x7 production break-fix operations, remote hardware triage, monthly patching, filesystem management, and hypervisor maintenance.

Key Responsibilities

• Deliver end-to-end L2 incident and service request resolution from escalation to closure using ServiceNow.
• Administer and troubleshoot Windows Server and Linux/Unix environments in a 24x7 production setup.
• Perform bare-metal hardware triage using remote consoles including iDRAC, iLO/ILOM, and HMC; coordinate part dispatch and hardware replacements with OEM vendors.
• Manage VMware virtual environments, including virtual machine provisioning, deployment, maintenance, and decommissioning.
• Execute Unix/Linux filesystem and storage administration covering LVM, RAID arrays, quotas, and NFS exports/mounts.
• Conduct monthly enterprise OS patch rollouts and remediate urgent zero-day vulnerabilities in adherence to security baselines.
• Manage server access control, user authentication integrations (VAS, NIS, Active Directory), and audit compliance agents such as Tanium.
• Participate in root-cause analysis (RCA), Defect Elimination Plans (DEP), standard operating procedure (SOP) documentation, and knowledge-base maintenance.
• Assist in cross-tower troubleshooting with Database, Network, Security, and Cloud engineering teams.
• Support disaster recovery (DR) drill execution, failover tests, and basic compute provisioning across hybrid cloud platforms (AWS / Azure).

Mandatory Qualifications - Technical Skills

• 10 to 12 years of hands-on L2 infrastructure operations experience in enterprise hosting environments.
• Proven expertise in dual-OS server administration (Windows Server and Red Hat Enterprise Linux / CentOS / Unix).
• Hands-on proficiency with VMware vSphere/ESXi and remote console management (iDRAC / iLO).
• Deep understanding of storage and volume management (LVM, RAID, NFS).
• Direct experience handling monthly patching cycles, OS hardening, and ITIL processes within ServiceNow.
• Scripting capability in PowerShell, Bash, Python, or Ansible is advantageous.
• Red Hat Certified System Administrator (RHCSA) or Microsoft Windows Server certification preferred.
• Excellent written and verbal communication skills.
• Availability for an immediate interview turnaround and immediate joining.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.