L2 Linux/Unix Support Engineer

We are looking for an experienced L2 Linux/Unix Support Engineer with 5–7 years of experience in Linux/Unix administration and production support. The ideal candidate should have strong hands-on experience with Red Hat Enterprise Linux (RHEL), system troubleshooting, incident management, storage administration, security compliance, and shell scripting.

The candidate will be responsible for maintaining system availability, resolving OS-level incidents, performing server administration activities, and supporting business-critical environments while collaborating with L1 and L3 teams.

Key Responsibilities

• Provide L2 production support for Linux/Unix server environments.
• Administer and troubleshoot Red Hat Enterprise Linux (RHEL) systems.
• Diagnose and resolve OS-level incidents, system errors, and performance issues.
• Perform root cause analysis (RCA) and implement corrective actions to prevent recurring incidents.
• Manage Logical Volume Manager (LVM), file systems, Network File System (NFS), DNS, and storage-related activities.
• Handle user account administration, access permissions, and authentication-related issues.
• Monitor system health, resource utilization, and server performance.
• Perform server patching, OS upgrades, and routine maintenance activities.
• Implement server hardening measures and ensure compliance with security policies.
• Develop and maintain Bash shell scripts to automate routine system administration tasks.
• Coordinate with L1 and L3 support teams for incident resolution and technical escalations.
• Maintain incident records, technical documentation, and operational procedures.
• Collaborate with global stakeholders and support teams across multiple geographies.
• Participate in shift rotations and provide support as per business requirements.

Mandatory Skills

• Linux/Unix System Administration
• Red Hat Enterprise Linux (RHEL)
• Logical Volume Manager (LVM)
• Network File System (NFS)
• Domain Name System (DNS)
• Production Support and Incident Management
• OS Troubleshooting and Root Cause Analysis (RCA)
• User and Access Management
• System Monitoring and Performance Tuning
• Server Patching and OS Upgrades
• Server Hardening and Security Compliance
• Bash Shell Scripting

Good-to-Have Skills

• Python or Perl scripting
• LSF or Slurm job scheduling
• Red Hat Certified Engineer (RHCE) certification
• Experience supporting R&D or engineering environments
• Familiarity with Autofs, FTP, VNC, and Remote NX

Candidate Requirements

• 5–7 years of relevant experience in Linux/Unix administration and production support.
• Strong hands-on experience with RHEL-based environments.
• Experience handling production incidents, troubleshooting system issues, and performing root cause analysis.
• Knowledge of server maintenance, storage management, access controls, and security compliance.
• Ability to automate routine administration tasks using Bash scripting.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and collaboration skills.
• Willingness to work in rotational shifts and support global stakeholders, as required.

Position: L2 Linux/Unix Support Engineer
Experience: 5–7 Years
Employment Type: Full-time
Joining: Immediate joiners preferred

How to Apply

Interested candidates who meet the mandatory skill requirements are encouraged to apply with their updated resume and availability for a face-to-face interview in Bangalore.

Pay: Up to ₹2,000,000.00 per year

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person