P
People Prime Worldwide
L2 Production Support Engineer
Skills
SplunkAWSLinuxChange Management
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹1,000,000 – ₹1,500,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
27 August 2026
What they need
Roles and Responsibilities :
- Provide L2 production support for IT applications, troubleshooting issues and resolving problems in a timely manner.
- Collaborate with cross-functional teams to identify root causes of incidents (RCA) and implement changes to prevent future occurrences.
- Manage change requests through the Change Management process, ensuring minimal disruption to business operations.
- Monitor system performance using tools like AWS CloudWatch, Splunk, and Microsoft Windows Performance Monitoring.
Job Requirements :
- 5-10 years of experience in Application Support or similar role.
- Strong understanding of Linux/Microsoft Windows operating systems and ability to work on both platforms.
- Experience with incident management processes such as Problem Management methodologies.
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