L2 SOC Engineer

Key Responsibilities

• Serve as the primary Point of Contact (SPOC) for the MSSP's Tier 1 SOC team, managing SIEM (Microsoft Sentinel), CrowdStrike Falcon EDR alerts, and ITSM tickets across Malaysia and UK properties.

• Investigate and respond to security incidents in line with the Cyber Incident Response (CIR) plan, ensuring timely threat containment and remediation within defined SLAs.

• Lead Root Cause Analysis (RCA), prepare incident reports, and deliver weekly and monthly security updates to technical teams, stakeholders, and executives.

• Monitor Entra ID and on-premises Active Directory for suspicious account activity, privilege abuse, MFA gaps, and risky sign-ins.

• Coordinate vulnerability scanning, High and Critical CVE patch reviews, firewall configuration audits, and Joiner/Mover/Leaver access reviews.

• Develop and maintain security policies, incident response playbooks, Disaster Recovery and Business Continuity Plans, risk registers, and risk management frameworks.

• Create and fine-tune Sentinel detection rules, KQL queries, automation scripts, and threat hunting use cases.

• Deliver cyber security awareness training, phishing simulations, and threat intelligence briefings to IT teams and users across Malaysia and the UK.

Requirements

• Bachelor's degree in Cyber Security, Information Technology, or a related field.
• 7–9 years of experience in cyber security operations, including 3–4 years in a Tier 2 SOC, incident response, or security engineering role. Experience working with an MSSP-managed Tier 1 SOC is preferred.
• Hands-on experience with Microsoft Sentinel, including KQL queries, analytics rules, log source onboarding, and detection tuning.
• Strong knowledge of Microsoft 365 and Entra ID security monitoring, including MFA, Conditional Access, PIM, and risky sign-ins.
• Experience with CrowdStrike Falcon EDR or comparable platforms, covering alert triage, IOC management, detection rules, and endpoint protection.
• Working knowledge of Fortinet FortiGate firewalls and network security monitoring across multi-site environments.
• Proven experience in incident response, threat containment, RCA, and executive-level incident reporting.
• Good understanding of NIST CSF, ISO 27001, vulnerability management, compliance audits, and user access reviews.
• Strong communication and stakeholder management skills, with the ability to liaise with technical teams and executive stakeholders across Malaysia and the UK.