L2 Support Engineer

You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues.

Application form: https://forms.gle/JpTCqNWdsY2UR3k36

Responsibilities

• Configure OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
• Automate solution of common issues using Python.
• Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements and Qualifications:

• Strong verbal and written communication skills.
• Experience in writing code in Python.
• Understanding web based systems.
• Proficient in understanding and writing JSON.
• Experience in SQL databases.
• Experience working with REST APIs.
• Excellent analytical skills, passion for pinning down technical issues, and solving problems.

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person