Y
Yucca It Solutions
L2 Support Professional
2 years ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
YUCCA IT SOLUTIONS PRIVATE LIMITED is looking for L2 Support Professional to join our dynamic team and embark on a rewarding career journey
- Provide second-level technical support for software applications and systems.
- Troubleshoot and resolve complex issues escalated from the first-level support team.
- Collaborate with development and infrastructure teams to address root causes of problems.
- Document and track support activities, ensuring timely resolution and communication with users.
- Participate in continuous improvement initiatives to enhance support processes.
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