L3 Application Support Specialist - SQL

L3 Application Support Specialist (SQL)

Job Summary:

This role offers a great opportunity to work on the latest technology and support enterprise- wide global reporting solutions and applications.

Enterprise Technology provides secure, and resilient technology services and solutions. As part of Enterprise Technology, you ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

Responsibilities:

Level 3 support for business-critical global reporting applications which use BI Architecture. The responsibilities include assistance with application/batch monitoring, infrastructure support, installation and configuration expertise, operational housekeeping and maintenance and the code competency expertise to carry out Tier 3 incident resolution and problem analysis.

Key responsibilities include:

This role requires knowledge of SQL, SSIS/ETL, SSRS and needs an experience supporting applications, batch jobs, troubleshooting ETL/batch failures, incidents, user/performance issues. Coordination and collaboration skills to work with multiple teams like Infrastructure, DBA or Business is required.

Analytical/Decision Making Responsibilities:

• Excellent analytical and problem-solving skills.
• Must be able to communicate effectively and work well within a team environment.
• Ability and willingness to help/mentor colleagues and share experiences to strengthen the team s success.

Knowledge and Skills Requirements:

• Microsoft SQL 2019/2022, Integration services (SSIS), Reporting services (SSRS)
• ETL tools/Transact SQL
• IIS, Asp.net
• Any Job Monitoring tool
• Infrastructure Support Knowledge
• ITIL concepts

Ideally, you ll also have

• Azure/Cloud concepts, support (desired)
• Experience in debugging ETL packages (desired)
• Experience with batch scheduling applications such as Control-M (desired)
• Knowledge of ticketing tools such as Service Now (desired)
• Python knowledge (desired)

Other Requirements:

Job Requirements:

To qualify, candidates must have:

• Microsoft SQL 2019/2022, Integration services (SSIS), Reporting services (SSRS)
• ETL tools/Transact SQL
• IIS, Asp.net
• Any Job Monitoring tool
• Infrastructure Support knowledge
• ITIL concepts

What we offer you

As part of this role, youll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here s a snapshot of what we offer:

• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be accepted for who you are and empowered to use your voice to help others find theirs.

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.