O
Orcapod Consulting Services
L3 Support Admin , Production support
Skills
MongoDBRAWS LambdaAWSJiraITILServiceNow
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
- Strong debugging, scripting/automation, and root-cause-analysis experience in a production-support environment.
- Hands-on experience with core AWS services: EventBridge, Lambda, Step Functions, Systems Manager, Security Hub, IAM, Secrets Manager, CloudWatch/CloudTrail, and SNS/SES.
- Experience working with vulnerability-scanning sources.
- Experience automating ticket workflows via Jira and ServiceNow.
- API and data validation experience, including MongoDB/DynamoDB.
- ITIL-aligned problem-management and root-cause-analysis discipline in an SLA-driven, 24x5 environment.
- Willingness to serve in the L3 Saturday/holiday on-call rotation.R
- ole & responsibilities
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