L3 Support + Java Dev | BXA-CAGIG

Experience: 4 Years +
Location: Bangalore
Work Model: Work from Office
Client: Goldman Sachs
Employment Type: Full-Time

Job Summary

Java Development (Mandatory)

About the Opportunity

We are seeking a highly motivated Application Specialist (Java L3 Support) to join a global support and engineering team supporting critical applications for Goldman Sachs, one of the world's leading investment banks.

This is not a traditional support role. The position combines production support, troubleshooting, automation, problem-solving, development, and domain learning. Successful candidates will work closely with global teams to identify, troubleshoot, and permanently resolve production issues while contributing to system improvements and automation initiatives.

Key ResponsibilitiesApplication Support & Production Management

• Provide L3 support for business-critical applications in production environments.
• Perform deep-dive Root Cause Analysis (RCA) for recurring and complex production issues and implement permanent fixes.
• Troubleshoot and resolve high-severity incidents within defined SLAs.
• Monitor application health, performance, and availability using monitoring and alerting tools.
• Analyze application logs, server logs, and system metrics to identify issues proactively.
• Coordinate with infrastructure, database, and development teams for issue resolution.
• Participate in on-call and production support rotations.

Java Development & Enhancement

• Design, develop, and maintain applications using Java and Spring Boot.
• Develop code fixes, enhancements, and new functionality for supported applications.
• Write clean, scalable, and maintainable code following best practices.
• Participate in code reviews and contribute to technical design discussions.
• Optimize application performance and improve system reliability.
• Build and maintain RESTful APIs and backend services.

Linux & Middleware Support

• Work extensively on Unix/Linux systems for troubleshooting and diagnostics.
• Perform log analysis and system monitoring.
• Create and maintain shell scripts for automation and operational activities.
• Support application deployments and release activities.

ITIL & Operational Excellence

• Manage Incidents, Problems, Changes, and Service Requests as per ITIL processes.
• Maintain support documentation, runbooks, SOPs, and knowledge articles.
• Drive continuous improvement initiatives to reduce recurring incidents.

Required Skills & Qualifications

• Bachelor's Degree in Computer Science, Engineering, or related field.
• 48 years of experience in Application Support and Java Development.
• Strong hands-on experience in Java 8/11/17 and Spring Boot.
• Excellent coding skills in Java (Mandatory).
• Strong knowledge of Object-Oriented Programming (OOP) concepts and design patterns.
• Experience in troubleshooting and debugging Java applications.
• Solid working knowledge of Unix/Linux commands, shell scripting, and system diagnostics.
• Experience with REST APIs and microservices architecture.
• Strong problem-solving and analytical skills.
• Experience supporting high-availability, business-critical applications.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a global delivery environment.

Preferred Skills (Good to Have)

• Experience in Investment Banking or Financial Services domain.
• Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, etc.).
• Experience with Docker, Kubernetes, or OpenShift.
• Exposure to cloud platforms (AWS preferred).
• Strong understanding of ITIL processes.
• Knowledge of SQL/NoSQL databases.
• Experience with messaging platforms such as Kafka, MQ, or RabbitMQ.
• Familiarity with monitoring tools like Splunk, Dynatrace, AppDynamics, Grafana, or ELK.

Work Environment

• 5 days Work From Office in Bangalore.
• Opportunity to work with a leading global investment banking client Goldman Sachs.
• High-impact role involving both production support and software development.
• Exposure to large-scale, enterprise-grade mission-critical applications.
• Collaborative environment with global technology teams.

Interview Focus Areas

• Java Coding Assessment (Mandatory)
• Core Java & Collections
• Multithreading & Concurrency
• Spring Boot & Microservices
• REST APIs
• Linux Commands & Troubleshooting
• Production Support Scenarios
• Root Cause Analysis (RCA)
• SQL Queries
• System Design Basics
• Incident & Problem Management (ITIL)

Required Skills

Core Java

• Strong understanding of Core Java concepts.
• Good knowledge of Java Collections Framework.
• Understanding of Multithreading and Concurrency.
• Knowledge of JVM fundamentals and memory management.
• Ability to solve coding exercises involving basic Data Structures and Algorithms.

SQL & Databases

• Strong SQL fundamentals.

• Experience writing:

• Joins

• Aggregate Functions

• Subqueries

• Basic Query Optimization

• Understanding of:

• Indexes

• Query Performance

• Database Locking Concepts

• Execution Plans (basic understanding)

Linux / Unix

• Hands-on experience with Linux/Unix environments.

• Familiarity with commands such as:

• grep

• find

• ps

• chmod

• tail

• top

• Ability to create and modify basic shell scripts.

Production Support Skills

• Incident Management
• Problem Management
• RCA Preparation
• Monitoring & Alert Handling
• Application Performance Analysis
• Troubleshooting Methodologies

Work Schedule

• Rotational shifts (Morning, General, Afternoon).
• No regular night shifts.
• Candidates should be comfortable working from the Goldman Sachs Bengaluru office for regular shifts.
• Flexibility for work-from-home during certain shift schedules based on team requirements.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 3+ years of experience in Java-based application support, production support, or software engineering roles.
• Experience supporting enterprise-scale applications is preferred.

Why Join?

About Bounteous Accolite

• Global digital transformation and technology consulting organization.
• Annual revenue of approximately $400M+.
• Workforce of 8,000+ professionals across multiple countries.
• Strategic implementation partner for leading AI initiatives.
• Strong presence in Financial Services, Telecom, and Healthcare domains.
• Clients include Goldman Sachs, Morgan Stanley, Fidelity, Nasdaq, National Australia Bank, NatWest, and others.