Lab Administrative Coordinator

About Center for Advanced Reproductive Services

The Center for Advanced Reproductive Services (CARS) brings nearly four decades of experience caring for fertility patients. Led by reproductive endocrinology experts, our results and reputation are among the best because we pair the most appropriate medical care with an environment that is sensitive to every patient’s needs.

The Role

We are seeking a full-time Lab Assistant to provide administrative support to our ART laboratories in Farmington, CT. You’ll keep lab records, patient communications, shipments, and supply inventory running smoothly so our embryologists and andrologists can focus on patient care. This is a great fit for a highly organized, detail-driven professional who enjoys being the go-to person behind a busy lab.

What You’ll Do

You’ll be the administrative hub of the IVF and andrology laboratories, working closely with lab staff, physicians, and patients.

• Set up and coordinate IVF and andrology lab charts, confirming the proper consents and requisitions are in place
• Enter laboratory data into the EMR and other databases, and report IVF cycle data and birth outcomes to SART
• Release records to patients and referring physicians, and prepare and send cycle summaries and other patient correspondence
• Manage the embryo and sperm disposal line, providing patients with the right consents and information and ensuring disposal documentation is complete
• Coordinate embryo and donor sperm shipments, acting as liaison between patients, the laboratories, couriers, and long-term storage companies
• Contact patients on the abandonment list and coordinate the abandonment designation process
• Perform weekly inventory checks, maintain the inventory database, order lab supplies, and manage vendor relationships, standing orders, and delivery schedules
• Keep the supply storage area organized and assist with escorting patients to collection rooms as needed

What We’re Looking For

• Bachelor’s degree preferred, but not required
• Sharp attention to detail and strong organizational skills
• Strong communication and interpersonal skills, with the ability to collaborate and stay flexible in a fast-paced lab environment
• Exemplary phone and patient service skills, with sensitivity and discretion when handling patient matters
• Proficiency with Microsoft Office, including Word, Excel, and Outlook

Schedule

Full-time, Monday through Friday, 7:30 a.m. to 4:00 p.m. ET, based in Farmington, CT. Occasional weekend coverage may be requested, averaging two weekend days (Saturday or Sunday) per month. Expect occasional travel, about one day per month, to our Hartford, Branford, or Danbury offices to facilitate equipment updates.

What We Offer

Pay range: $22.00 to $26.00 per hour (based on experience)

• Two weeks of paid time off

• 401(k) retirement plan

• Medical, dental, and vision insurance

• Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Critical illness coverage

• Short-term disability

• Voluntary long-term disability

• Voluntary life insurance

• Complimentary life insurance policy for employees

Join Us

This role is an opportunity to make a meaningful impact in patients’ lives by supporting the lab teams who help them build their families. You’ll join a collaborative team committed to high standards of care and innovation in reproductive health, in a supportive, team-driven work environment.

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