Lab Assistant

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope Under the overall supervision of the Senior Migration Health Nurse, the Laboratory Assistant will support the daily laboratory operations of the MHAC in accordance with IOM Migration Health Assessment Programme (HAP) technical instructions, laboratory SOPs, and quality management standards. Organizational Department / Unit to which the staff is contributing Migration Health Assessment Centre (MHAC), Migration Health Division (MHD).

Tasks to be performed under this contract

1. Perform laboratory procedures as assigned by the laboratory supervisor for pre-examination, examination, and post-examination activities through the use of the standard relevant equipment.
2. Contribute to the implementation of laboratory quality management systems under the guidance of the laboratory supervisor. Take on the focal point role for one or more quality system essentials (QSE) as requested by the laboratory supervisor.
3. Ensure standards and the quality of laboratory procedures by strictly following the Standard Operating Procedures (SOPs).
4. Adhere to biosafety measures adopted in the laboratory, being responsible for the safety of oneself and others.
5. Organize and operate activities on assigned station for accurate, efficient and timely delivery of results.
6. Perform quality control and quality assurance activities for assigned stations and document results as required.
7. Facilitate laboratory equipment maintenance to ensure these are in good working order and operate equipment appropriately following SOPs.
8. Facilitate laboratory stock management and monitor that the equipment and consumables are sufficient for the anticipated work.
9. Alert the laboratory supervisor to any problems related to operations, including equipment, stock management and biosafety.
10. Facilitate maintenance of established systems of organized record keeping and information management for timely delivery of results, data collection, analysis and reporting for laboratory monitoring and facilitation of operational research.
11. Develop and/or update SOPs in coordination with the laboratory supervisor.
12. Participate in the improvement of the service system according to the adopted work plan in the laboratory.
13. Manage and meet client expectations by prioritising interests and providing services with guiding principles of patients dignity, beneficence and non-maleficence in courteous manner.

Performance indicators for the evaluation of results

• Timeliness of laboratory service delivery.
• Accuracy and completeness of laboratory documentation.
• Compliance with IOM laboratory SOPs.
• Compliance with biosafety and infection prevention standards.
• Quality of specimen collection and processing.
• Professional conduct and teamwork.
• Attendance and reliability.
• Compliance with IOM Standards of Conduct.

Desired Candidate Profile

Education Three years for Bachelor s degree holder and five years for diploma holders of relevant clinical laboratory experience in a busy institution, preferably in a laboratory; Experience Relevant technical knowledge and practices to personnel and laboratory operations; Knowledge and experience in clinical laboratory techniques; Knowledge of laboratory quality management systems; Knowledge of the principles and practices laboratory biosafety; Computer literate with understanding of accurate data collection and analysis for monitoring and continuous improvement of laboratory services and performances; and, Good awareness of the laboratory role in health systems, optional use of resources for quality and efficient services delivery. Proven laboratory expertise and/or advanced degree in laboratory specialization is an advantage. Skills Strong Laboratory testing skills. Languages For this position, fluency in English and Arabic is a must. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.