Lab IT & Application Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love.

Your opportunity

• Provide IT sales proposal and follow up on the deal with sales force
• Provide on-site technical assistance to troubleshot and rectify the IT related problem
• Configure Lab IT products to improve medical lab workflow and meet the needs of the customer
• Document all changes, modifications, scripts/program created on Lab IT software
• Conduct operator, applications, service training for customers and staff
• Promote and demonstrate Lab IT software to customers
• Provide progress report on project assigned
• Deliver service, preventive maintenance, software upgrade commitments according to the planned schedule
• Source, develop, prepare and maintain training and literature materials
• Liaises with Regional or Global IT support to manage technical issues

Who you are

• have bachelor or master Degree in Health/Science/ Computer Science/ Computer Engineering and Information Technology disciplines
• Have hands-on knowledge on computer hardware/ networking /Operating Systems / databases and programming languages
• Have nulti-national companies experience in the similar capacity level

Nice to have

• Preferable with medical laboratory experience
• Marketing and business development experience will be a plus

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.