Lab Supervisor

Company Description

Cielo has been retained on behalf of Quest Diagnostics to identify an experienced Lab Supervisor.

Quest Diagnostics is a nationally recognized leader in laboratory medicine, known for clinical excellence, advanced technology, and a commitment to developing our people. We invest in our leaders and offer clear paths for career growth, giving you the opportunity to build your career with an organization that sets the standard in the industry.

Job Description

The Opportunity
We're looking for a Hematology or Generalist Lab Supervisor who leads from the front. In this role, you'll guide a team of approximately 25 laboratory professionals, oversee quality across the assigned health system. You'll serve as a trusted resource for physicians and clients. This is a hands-on leadership role: you'll be in the arena with your team every day, bringing deep technical knowledge to coaching, problem-solving, and quality oversight rather than working the bench yourself.

What You'll Do

Team Leadership

• Directly supervise approximately 25 staff, including scheduling, daily huddles, and ongoing staff development
• Coach, mentor, and grow your team, building a culture of accountability, collaboration, and continuous improvement
• Stay visible and engaged on the floor, supporting staff through day-to-day operations

Quality & Operations

• Serve as the first line of quality assurance oversight for the department
• Oversee quality control of automated processes
• Ensure proper maintenance and performance of laboratory equipment and instrumentation (analytical phase)
• Apply specialized expertise in areas such as electrophoresis and ANA platforms to troubleshoot issues and guide technical decisions

Client & Physician Partnership

• Serve as a knowledgeable point of contact for physicians and clients on results and inquiries (post-analytical phase)
• Communicate complex technical information professionally, clearly, and with confidence
• Consistently meet and exceed customer expectations

Qualifications

What You Bring

• Bachelor's degree in science field of study
• 4+ years of clinical laboratory experience
• ASCP
• New York State License
• Specialized knowledge of electrophoresis and ANA testing, with the ability to speak the technical language fluently
• Strong leadership, communication, and customer-service skills

Why Join Us

• Opportunity to grow with a nationally known organization
• Clear paths for professional development and advancement
• Six Figure Salary
• Strong Benefits Package

Additional Information

All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race including but not limited to hair texture and styles), color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, reproductive health decision-making, marital or domestic partnership status, national origin, citizenship, military or veteran status, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, political affiliation, or other characteristic protected by the law.

All your information will be kept confidential according to EEO guidelines.