Lab Support Technician

Lab Support Technician

Phoenix, AZ

Onsite

1 3 Years Experience

Monday Friday | 9:00 AM 5:00 PM

Employment type and compensation not specified.

Job Summary

Innova Software Services Inc. is seeking a detail-oriented Lab Support Technician to support day-to-day technical laboratory operations, system maintenance, software installations, and engineering test environment readiness.

The ideal candidate will have 1 3 years of experience in IT support, desktop support, technical support, or laboratory operations, with hands-on knowledge of Windows operating systems, software deployment, hardware troubleshooting, and basic networking.

This position requires onsite support in the Phoenix / Deer Valley, Arizona area.

Key Responsibilities

• Install, configure, and maintain Windows operating systems and software applications.
• Perform software upgrades, security patch installations, and application deployments.
• Set up and maintain laboratory workstations, test benches, and technical equipment.
• Support basic connectivity and configuration of switches, controllers, drives, and related laboratory hardware.
• Diagnose and resolve common hardware, software, and connectivity issues.
• Prepare, organize, and restore test environments for engineering teams.
• Maintain laboratory infrastructure to ensure equipment and systems remain operational.
• Coordinate with engineering and technical support teams to resolve issues and ensure system readiness.
• Document software installations, configurations, troubleshooting activities, and equipment setup procedures.
• Follow established technical procedures and laboratory operational standards.

Required Qualifications

• Diploma or degree in Electronics, Electrical Engineering, Instrumentation, Computer Science, Information Technology, or a related technical discipline, or equivalent practical experience.
• 1 3 years of relevant technical support or laboratory operations experience.
• Hands-on experience installing and configuring Windows operating systems.
• Experience with software installation, patching, upgrades, and deployment.
• Basic knowledge of networking, hardware connectivity, and troubleshooting.
• Familiarity with technical equipment setup and maintenance.
• Ability to work independently and manage assigned technical tasks.
• Strong organizational, communication, and documentation skills.
• Ability to work onsite in Phoenix, Arizona, during the specified schedule.

Preferred Qualifications

• Previous experience in IT Service Desk, Desktop Support, Technical Support, or Lab Support.
• Experience supporting engineering laboratories or technical test environments.
• Familiarity with switches, controllers, drives, and test bench equipment.
• Experience maintaining shared technical workspaces and equipment readiness.