Lab Technologist (Network & Quality)

About the role

This role combines laboratory testing, quality control, and systems support within a food ingredients and formulations environment. You will conduct routine testing and analysis on raw materials, formulations, packaging, in-process and finished products using equipment such as HPLC/GC, while ensuring accurate recording and reporting of results. You will operate laboratory equipment safely, perform routine maintenance and calibration checks, and maintain detailed records. The role also involves supporting the use of laboratory and quality software, AI applications, and company systems to improve efficiency and data analysis. You will perform quality checks throughout production to verify compliance with specifications, monitor quality parameters, and escalate concerns as needed. Additionally, you will maintain accurate laboratory and QC records, support internal and external audits and certification requirements, and prepare documentation for audits and inspections.

Key responsibilities

Laboratory Testing & Quality Control  – Conduct routine testing and analysis on raw materials, formulations, packaging, in-process and finished products (including HPLC/GC operation); record and report results accurately; flag out-of-specification results and support investigations and corrective/preventive actions and safety & housekeeping at Lab to workplace.

• Equipment Operation & Maintenance  – Operate laboratory equipment safely and correctly; perform routine cleaning, calibration checks, and basic troubleshooting; maintain equipment usage, maintenance, and calibration records.

• Production, Systems & AI Tool Support  – Ensure lab results and quality data are properly recorded and communicated to production; support the use of laboratory/quality software, AI applications, improve efficiency and data analysis, maintaining company’s network and systems to website

• Quality & Process Monitoring  – Perform quality checks throughout production to verify compliance with approved specifications; monitor quality parameters, identify process deviations, and escalate concerns to relevant departments.

• Audits, Certification & Documentation  – Maintain accurate, traceable laboratory and QC records and reports; support internal/external audits and certification requirements; prepare documents and evidence for audits and inspections.

· Some awareness in Halal and Kosher certification requirements, audit documentation, and regulatory compliance. Knowledge of MUIS halal standards and Bahasa Melayu communication skills are advantageous due to stakeholder engagement requirements

• Other Duties  – Work collaboratively with Quality, Applications, Production, and other departments; perform other relevant duties as assigned.

Knowledge, Skills and Requirements:

• Minimum diploma background, with preference in IT/network (hardware to software) and/or science background with IT interest
• Highly familiar with food ingredients and experience in formulations of ingredients, additives, premixes and emulsions
• Experience in applications related to flavor, color, or bioactive ingredients
• Strong IT skills in Microsoft Word, PowerPoint, Excel and Access
• Web design and maintenance skills are advantageous
• Bilingual in spoken and written English and Mandarin and/or another language
• Strong drive and self-motivation
• Ability to learn in a fast-paced working environment
• Some awareness in Halal and Kosher certification requirements, audit documentation, and regulatory compliance
• Knowledge of MUIS halal standards and Bahasa Melayu communication skills are advantageous due to stakeholder engagement requirements