Label Print Associate

Company Overview:

At RxSource, our passion is to improve the lives of patients. As a global provider of clinical trial supply services, we support pharmaceutical and biotech partners for clinical trial supply projects by delivering industry leading timelines with our flexible capacity planning and a dedication to achieve the extraordinary. With operations in Canada, the USA, and Ireland, our portfolio of services include; sourcing of commercial products (comparator, co-medications, rescue medications, ancillaries), packaging, labelling and distribution of clinical trial supplies within temperature-controlled conditions through our facilities.

Our team and culture are our greatest strengths—driven by our core values, a can‑do attitude, and deep expertise. This is what sets us apart. When you partner with us, your trial is our passion

Position Summary

The Label Print Associate is responsible for the execution and coordination of clinical trial label printing activities, including print scheduling, inventory management, documentation, and material control. The role ensures labels and associated materials are prepared accurately and available to support production requirements while maintaining compliance with applicable quality and regulatory standards. The position also provides support for kit design, study setup, and other pre-production activities as required, working collaboratively with internal stakeholders to support successful study execution.

Key Responsibilities

Label Printing Operations

• Print clinical trial labels and associated packaging materials using approved label management software and printing equipment.
• Execute reprints resulting from label rejections, investigations, or operational requirements.
• Verify printed labels for accuracy, readability, print quality, and compliance with approved specifications.
• Perform test prints, print sizing checks, and print verification activities to support label set up and kit design initiatives.
• Maintain, monitor, and update label printing schedules, communicating changes and priorities to appropriate stakeholders to support production timelines.
• Complete all documentation and associated paperwork related to label printing activities.
• Maintain accurate records of label printing, issuance, reconciliation, and destruction activities in accordance with approved procedures.

Label Inventory & Material Management

• Receive, inspect, store, and maintain inventory of label stock, ribbons, and other printing consumables, coordinating replenishment activities to support uninterrupted labeling and production operations.
• Perform inventory transactions, material movements, reconciliations, and record maintenance within applicable inventory management systems to ensure accurate inventory control and traceability.

Equipment & Systems Support

• Operate label printers and associated equipment in accordance with approved procedures.
• Perform routine cleaning, maintenance, inspections, and basic troubleshooting of printing equipment.

Documentation & Compliance

• Complete and maintain required documentation associated with label printing and inventory management activities.
• Maintain packaging and labeling component specifications and associated documentation to ensure records remain current, accurate, and aligned with approved materials and supplier information.

Cross-Functional Collaboration

• Coordinate with the Pre-Production Team, Operations, QA, QC, and Project Management teams to support production readiness.
• Support label selection, kit design, and other pre-production activities through the preparation of mock-up materials, assembly of sample kits, printing of supporting materials, and other study setup activities as required.
• Provide cross-functional and departmental support for labeling and pre-production operations to meet business needs, operational priorities, and study timelines.

Continuous Improvement

• Identify opportunities to improve label printing efficiency, inventory control, and workflow effectiveness.
• Participate in process improvement initiatives related to labeling operations.
• Support development and implementation of new procedures, forms, and work instructions.

Qualifications:

• Diploma or degree from an accredited University or College in Business Management or related field
• Computer literacy, proficient in MS Office suites and CRM systems
• Excellent communication and presentation skills
• Willingness to work within different Global time zones
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and work in a fast-paced environment.

Preferred Qualifications

• Experience working in a GMP, pharmaceutical, clinical trial, medical device, or regulated manufacturing environment.
• Familiarity with inventory management and material control processes.
• Experience completing controlled documentation and production records.
• Strong attention to detail and organizational skills.

No matter your role at RxSource, successful team members are:

• Patient Champions, who put patients first and uphold strict ethical standards
• Achievers, who drive toward practical solutions
• Individuals Who Inspire Excellence in themselves and those around them
• High-quality and accountable executors, working towards goals and milestones with quality, precision, and speed