Labor Relations Manager

Job Summary

Will lead the company's labor and employee relations function across its supported business units, ensuring a fair, consistent, and legally compliant approach to workplace relations. The role is responsible for managing employee concerns, disciplinary cases, grievance handling, labor-management relations, and compliance with applicable labor laws and regulations.

The position will serve as a strategic partner to management and HR teams in resolving workplace issues, minimizing labor risks, strengthening employee engagement, and promoting a positive and productive work environment across the organization.

Key Responsibilities

• Develop and implement labor and employee relations strategies aligned with business objectives.
• Manage employee grievances, complaints, conflicts, and labor-related concerns.
• Oversee disciplinary cases, including investigations, NTEs, administrative hearings, and appropriate employment actions.
• Provide guidance to management and HR teams on labor law, employee relations, and disciplinary matters.
• Ensure compliance with Philippine labor laws, DOLE/NLRC regulations, and company policies.
• Build positive labor-management relationships and support dispute resolution and negotiations.
• Develop and standardize employee relations policies, procedures, and preventive programs.
• Identify and mitigate labor risks and potential legal exposure.
• Monitor and analyze grievances, disciplinary cases, absenteeism, turnover, and employee relations trends.
• Prepare labor relations reports, case updates, and management recommendations.
• Lead, coach, and develop the Labor & Employee Relations team.
• Collaborate with HR, Legal, Operations, Finance, and business leaders on complex employee and labor matters.
• Conduct training for managers on labor law, disciplinary procedures, grievance handling, and employee relations.
• Support organizational changes, restructuring, workforce transitions, and labor-related initiatives.

Qualifications

• Bachelor's Degree in Human Resources, Psychology, Business Administration, Industrial Relations, Legal Management, or a related field.
• Minimum of 7–10 years of progressive experience in Labor Relations, Employee Relations, or HR, with at least 3–5 years in a managerial or leadership role.
• Strong knowledge of Philippine labor laws, DOLE regulations, and employment practices.
• Proven experience handling disciplinary cases, grievances, investigations, and employee complaints.
• Experience in managing complex labor relations cases and workplace disputes.
• Experience with labor unions, CBA negotiations, or collective bargaining is an advantage.
• Strong understanding of due process and proper documentation of employee relations cases.
• Excellent negotiation, conflict resolution, investigation, and communication skills.
• Strong analytical, decision-making, and stakeholder management skills.
• High level of integrity, discretion, and confidentiality.
• Experience in a shared services, FMCG, retail, hospitality, manufacturing, or multi-company environment is preferred.