Labor Relations Officer

Elegancia MEP is seeking a knowledgeable and proactive Labour Officer to manage labour relations and support HR operations for the NBIA Project in Rwanda .

The successful candidate will ensure that workforce-related activities comply with Rwandan labour laws, company policies, and project requirements. The role will work closely with project management, employees, workers, government authorities, and other relevant stakeholders.

Key Responsibilities

• Provide guidance to management and employees on Rwandan labour laws, employment regulations, and company HR policies.
• Ensure that employment practices, contracts, working hours, leave, disciplinary procedures, and employee benefits comply with applicable legislation.
• Prepare, review, maintain, and update employment contracts and employee records.
• Support employee mobilisation, onboarding, induction, deployment, transfer, and separation processes.
• Manage employee relations matters, including workplace concerns, grievances, disciplinary cases, and conflict resolution.
• Conduct investigations into employee complaints, misconduct, and workplace incidents while maintaining confidentiality.
• Prepare disciplinary notices, warning letters, investigation reports, and other employee-relations documentation.
• Monitor employee attendance, working hours, overtime, leave, absenteeism, and manpower movements.
• Coordinate with payroll and HR teams to ensure that employee information and attendance records are accurate and updated.
• Maintain complete and confidential personnel files in accordance with legal and company requirements.
• Support the implementation and communication of HR policies, procedures, and project rules.
• Coordinate with government authorities and relevant institutions concerning labour-related documentation and compliance requirements.
• Assist with labour inspections, audits, and statutory reporting.
• Monitor changes in Rwandan labour legislation and advise management on their potential impact.
• Prepare regular reports on headcount, attendance, employee relations cases, labour compliance, and workforce concerns.
• Support employee engagement and welfare initiatives at the project site.
• Work closely with project leadership to maintain positive labour relations and a productive working environment.
• Use the company’s ERP or HR information system to record and maintain accurate employee data.
• Perform other HR and labour-relations duties assigned by management.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, Labour Relations , or another relevant discipline is preferred.
• Minimum of three years of relevant experience in labour relations, employee relations, or HR operations.
• Strong working knowledge of Rwandan labour laws and employment regulations .
• Previous HR experience within construction, engineering, MEP, infrastructure, or project-based environments is an advantage.
• Practical experience managing employee grievances, disciplinary procedures, contracts, attendance, and workforce documentation.
• Exposure to ERP or HR systems such as SAP, Oracle , or an equivalent platform is preferred.
• Experience coordinating with government authorities and labour-related institutions is an advantage.

Skills and Competencies

• Strong knowledge of labour compliance and employee-relations practices
• Excellent communication and interpersonal skills
• Sound judgement and conflict-resolution abilities
• Strong documentation and report-writing skills
• High level of integrity, professionalism, and confidentiality
• Good organisational and time-management skills
• Ability to work effectively in a fast-paced, multicultural project environment
• Proficiency in Microsoft Office applications
• Fluency in English is required; proficiency in Kinyarwanda and/or French is an advantage

Preferred Candidate Profile

• Currently based in Rwanda
• Familiar with local employment practices and government procedures
• Able to work at the NBIA project site
• Available to join within a reasonable notice period