Laboratory Clerk

We are looking for one (1) lab clerk for Semenyih Lab.

Job Summary

The Laboratory Clerk is responsible for supporting the cube testing operations by preparing test reports, coordinating client requirements with the technical team, and ensuring smooth communication between clients and laboratory personnel. This role also involves front-desk duties, report handling, and payment coordination related to cube testing services.

Key Responsibilities

1. Test Report Preparation

• Generate and compile test reports accurately and in a timely manner.
• Ensure all test data is verified and approved by the appointed personnel before report issuance.
• Maintain proper documentation and filing of test records.

2. Client Coordination & Support

• Coordinate client requirements and technical issues related to cube testing with the laboratory technical team.
• Assist clients during cube testing witnessing sessions.
• Respond to client inquiries regarding test procedures, report status, and related matters.

3. Reception & Administrative Duties

• Act as receptionist for the cube testing section.
• Ensure clients comply with laboratory rules and safety requirements during witnessing.
• Update incoming materials/samples in the designated WhatsApp group or internal communication channel.

4. Report & Courier Coordination

• Arrange courier services for test report dispatch.
• Coordinate with courier providers to ensure timely delivery.
• Assist clients with report collection from the laboratory.

5. Payment & Documentation Support

• Assist clients with cube testing payment procedures.
• Coordinate with the account personnel regarding payment confirmation prior to report release.

6. Other Duties

• Perform any other ad hoc duties as assigned by the Laboratory Manager or Management.

Requirements

1. Minimum Diploma or equivalent qualification in Business Administration, Engineering, Science or related field.
2. Proven experience in data entry or administrative roles (experience in laboratory or construction industry is an advantage).
3. Proficient in Microsoft Office (Excel, Word).
4. Strong attention to detail and accuracy.
5. Good organizational and time management skills.
6. Ability to work independently and meet deadlines.