Laboratory Manager

Reporting To: Regional Chief Executive Officer (RCEO)/ CEO/ Operation Manager

Position Summary:

• Responsible for the overall management of the laboratory ensuring that all staff perform tests with good laboratory practices and comply with the hospital quality assurance and quality control procedures.
• Develop and maintain testing standards and methodologies, and reference ranges; evaluate abnormal results and make reporting.

Duties and Responsibilities:

1. Maintain departmental policies and procedures, quality assurance programs, safety, environmental and infection control standards.
2. Organize, direct and supervise activities in the Laboratory.
3. Establish routines and workflow patterns, performance standards, staffing schedule, personnel assignments and needs.
4. Coordinate and route specimens to proper area of laboratory.
5. Process requisitions for pathology and laboratory services.
6. Transcribe materials, file and maintain all pathology and clinical laboratory files.
7. May engage in research and technical activities.
8. Assist with care and maintenance of department equipment and supplies.
9. Review supplies inventory to maintain optimal stock without excessive inventory.
10. Attend meetings as required and participate on committees as directed.
11. Prepare written documentation and file as required by the profession.
12. Prepare work schedules, assign and evaluate work performance and file as necessary by the management.
13. Orientation of new employees.
14. Prepare vacation schedules.
15. Maintain department's records, report and file as required.
16. Enhance professional growth and development throughout participation in educational programs, current literature, in-service meetings and workshops.
17. Evaluate work performance and recommend promotions, terminations and transfers.
18. Perform all other related duties as assigned or requested.

Education and Requirements:

• Bachelor's degree or diploma in medical laboratory technology or related science.
• Minimum 5 years experience in a laboratory with management experience.
• Valid annual practicing certificate where applicable.
• Have good command in both English and Bahasa Malaysia (written and spoken).
• Good customer skills.
• Ability to work independently
• Computer skills.

Special Demands:

• Possess good managerial and leadership, negotiation, communication and interpersonal relationship skills and good judgment.
• Eye for details and accuracy.
• Trustworthy, ethical and discreet.