Laboratory Operational Manager

About the role

We are seeking an experienced and driven Laboratory Operational Manager to lead the day-to-day operations of our cutting-edge animal genotyping and food safety laboratory in Bundamba.

Reporting to the Sr Director of Global Genomics Laboratory Operations, this is a senior leadership role responsible for the safe, compliant and efficient operation of our testing laboratory, facilities and automation functions. You will lead a team of approximately 30 employees while partnering cross-functionally with Sales, Customer Service, Finance, Quality, IT and other business functions to deliver outstanding outcomes for both our customers and the broader business.

This is an outstanding opportunity for a seasoned operations leader who thrives in a high-performing scientific environment and is passionate about people, process and continuous improvement.

Key responsibilities

• Lead all testing laboratory, facilities and automation operations to deliver safe, compliant, efficient and customer-focused services
• Manage and develop a team of approximately 30 employees, fostering a culture of accountability, collaboration and operational excellence
• Drive performance against key operational metrics including quality, productivity, turnaround time, service levels and cost management
• Ensure compliance with quality, regulatory, safety and accreditation requirements, maintaining ongoing audit readiness
• Oversee facility infrastructure, equipment reliability and automation systems to support current operations and future growth
• Lead continuous improvement initiatives that enhance operational efficiency, scalability and customer experience
• Develop and manage operational budgets, monitor expenditures and identify opportunities to improve financial performance
• Build organisational capability through workforce planning, talent development, succession planning and cross-training
• Partner with the Quality Manager to support ISO procedures, including development, documentation and execution
• Lead internal and external audit preparations and implement corrective actions as required
• Generate operational reports and present performance metrics to key stakeholders
• Serve as a key leader in strategic projects, business transformations and cross-functional initiatives

About you

You are a confident and collaborative operations leader with a strong background in laboratory environments. You bring both the technical knowledge and the people leadership skills needed to drive performance, maintain compliance and build a high-functioning team.

You will bring:

• A Bachelor's degree in genetics, molecular biology, biology or a related field (advanced graduate degree preferred)
• Minimum 2–3 years of professional experience in a laboratory operations or management role
• Demonstrated experience leading teams in a scientific or technical environment
• Strong understanding of quality systems, regulatory compliance and accreditation standards (ISO experience highly regarded)
• Excellent analytical, problem-solving and organisational skills
• Strong written and verbal communication skills, with the ability to engage stakeholders at all levels
• Proficiency in Microsoft Excel and Word; experience with laboratory management systems advantageous
• A proactive approach to continuous improvement, with sound commercial and operational judgement

Why Join Neogen?

At Neogen, you'll step into a global organisation operating in over 40 countries, with the opportunity to make a genuine impact on the quality and efficiency of our Australian laboratory operations. This role offers real leadership scope overseeing a team and influencing strategic decisions that shape our operational future. You'll work in a collaborative, purpose-driven environment alongside passionate scientists and business professionals, with access to professional development and the backing of a global network. Most importantly, you'll be part of an organisation committed to making the world a safer place through science, innovation and quality.